Add Us to Your Whitelist

Unsolicited advertising e-mail, known as 'spam', has become a serious problem. It has affected most user's email accounts, as a result most e-mail services and Internet Service Providers (ISPs) have put some sort of blocking or filtering system in place or begun relying on self-proclaimed blacklists to tell the legitimate emails from the bad. Jones & Bartlett Learning applauds their intention to protect you from spam, but everyone agrees that the current systems for stopping spam are far from a perfect solution. They too often block e-mail that you've requested, but that fits somebody's idea of what spam looks like. The more responsible anti-spam companies and activists are working hard to cut down on these 'false positives', but in the mean time, you might unexpectedly find you're not getting the e-mails you subscribed to… There is something you can do to keep the e-mails you value from falling into the false positive trap. You can fight the blacklists with a 'white-list'. White-list every new subscription right at the start, before your delivery is interrupted.

Below are links and instructions on how you can add emails from Jones & Bartlett Learning to your email programs whitelist.

Gmail

If Gmail has marked emails you wish to whitelist as spam, tell Gmail the emails are not spam.

• In Gmail, navigate to the spam folder
• Search for emails containing the domain you wish to whitelist (eg onlinegroups.net)
• Select all the emails shown
• Click More and then Not spam

Yahoo

Once signed into Yahoo, do the following:

• Mouse over the Settings menu icon and select Settings
• Click Filters and then Add
• Enter a Filter Name
• Either enter the domain of the email you want to whitelist in the Sender field, or enter the email address of the online group you want to whitelist in the Recipient field
• Select Inbox as the folder to deliver the email to
• Click Save and then click Save again

Outlook.com

Add the address to your safe senders

• Click the cog icon in the top-right corner and then More mail settings
• Select Safe and blocked senders and then Safe senders
• Add add the domain of the email you want to whitelist to the list of Safe senders
• Return to Safe and blocked senders and then select Safe mailing lists
• Add the email address of the online group you want to whitelist to the list of Safe mailing lists

HotMail/LiveMail

Allow e-mail from a sender or domain

• Sign in to the Windows Live Hotmail website with your Windows Live ID (The user name and password that you use to sign in to any Windows Live, MSN, or Office Live sites and services. If you have a Passport Network, Hotmail, or Messenger account, you can use it as your Windows Live ID.).
• In the upper-right corner of the page, click Options, and then click More options.
• Under Junk e-mail, click Safe and blocked senders.
• Click Safe senders.
• Type an e-mail address or domain, and then click Add to List.

Allow e-mail from a specific sender

• Sign in to the Windows Live Hotmail website with your Windows Live ID (The user name and password that you use to sign in to any Windows Live, MSN, or Office Live sites and services. If you have a Passport Network, Hotmail, or Messenger account, you can use it as your Windows Live ID.).
• Double-click the message from the sender that you want to allow.
• Click Mark as safe.