Frequently Asked Questions

Logging in and Accessing Courses

• Where do I go to log in to my account
• What is System Check?
• I get an error message requesting a valid email address and password
• How do I reset my password?
• I don’t remember my username
• What is an Access Code and what do I do with it?
• For issues concerning placing orders, product availability or content..

Navigate 2 and Other Products

• Navigate2 student manual
• Where can I view videos related to Navigate2 support?
• Where do I get my course ID?
• PEPP course FAQs
• PedFACTs course FAQs
• APLS course FAQs

Instructor Resources

• Navigate2 instructor manual
• Where can I view videos related to Navigate2 support?
• How do I access my instructor resources?
• How do I add additional instructors to my course?
• How do I promote my adjuncts from students
• How do I set up a new course or request a review copy?
• For Instructors looking to order Instructor's Resources..
• For issues concerning placing orders, product availability or content..

CDX Products

• CDX instructor and student support resources can be found..
• For other CDX support questions..
• For CDX support questions from the following countries..