Frequently Asked Questions

2 Logging in and Accessing Courses

  • Where do I go to log in to my account
  • What is System Check?
  • I get an error message requesting a valid email address and password
  • How to Redeem an Access Code (Short Version)
  • How do I reset my password?
  • How to Redeem an Access Code (Long Version)
  • I don’t remember my username
  • What is an Access Code and what do I do with it?

1 Navigate 2

3 Instructor Guidance

  • Navigate2 instructor manual
  • How do I add instructors to my course
  • Where can I view videos related to Navigate2 support?
  • How do I unenroll students
  • How do I create a test or quiz
  • How do create printable tests in Navigate
  • How do I regrade student quiz attempts after making changes
  • How do I use the ebook
  • How do I add a YouTube video to the course
  • How do I review my student assessment attempts
  • How do I add a custom banner or logo to my course
  • How do I track student activity and course participation
  • How do I manage course notifications
  • How do I export course grades
  • How do I create an online discussion forum
  • How do I message my students in the course
  • How do I setup a live course chat
  • How do I create a manually graded item
  • How do I embed an online meeting link in my course
  • How do I request a course copy

5 CDX Products

  • CDX instructor and student support resources can be found..
  • For other CDX support questions..
  • For CDX support questions from the following countries..