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A Case Manager's Study Guide, Fourth Edition
Preparing for Certification

Author(s): Denise Fattorusso, RN, CCM, BS, Crystal Run Healthcare, Rock Hill, New York
Campion E. Quinn, MD, MHA, President, Quinn & Associates Medical Consultants
  • ISBN-13: 9781449683351
  • Product With Access Code    424 pages      © 2013
Price: $179.95 US List
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A Case Manager's Study Guide: Preparing for Certification, Fourth Edition is the perfect study guide for new case managers preparing to take the Certified Case Manager (CCM) exam and practicing case managers who are recertifying. Based on the Commission for Case Manager Certification (CCMC) six knowledge domains and eight essential activities, it addresses new changes passed and legislative updates resulting in significant changes in healthcare and case management. New topics include patient-centered care, readiness to change, evidence-based case management, and management outcomes. Completely updated and revised, A Case Manager's Study Guide: Preparing for Certification, Fourth Edition contains nearly 700 questions and comprehensive answer rationales.

Included with the book is an online Access Code for Navigate TestPrep, a dynamic and fully hosted online assessment tool designed to help nurses prepare for certification examinations by offering case-based questions, detailed rationales, and robust reporting.

  • Randomized questions create new exams on each attempt
  • Monitors results on practice examinations with score tracking and time on each task
  • Reporting tools evaluate progress and results on each attempt

Interested in learning more? Visit our Navigate website.

Chapter  1  Pretest
Appendix  1-A  Answers to Pretest
Chapter  2  Case Management Concepts
Appendix  2-A  Case Management Concept Questions
Appendix  2-B  Case Management Concept Answers
Chapter  3  Principles of Practice
Appendix  3-A  Principles of Practice Questions
Appendix  3-B  Principles of Practice Answers
Chapter  4  Psychosocial Aspects
Appendix  4-A  Psychosocial Aspects Questions
Appendix  4-B  Psychosocial Aspects Answers
Chapter  5  Healthcare Management and Delivery
Appendix  5-A  Healthcare Management and Delivery Questions
Appendix  5-B  Healthcare Management and Delivery Answers
Chapter  6  Healthcare Reimbursement
Appendix  6-A  Healthcare Reimbursement Questions
Appendix  6-B  Healthcare Reimbursement Answers
Chapter  7  Rehabilitation
Appendix  7-A  Rehabilitation Questions
Appendix  7-B  Rehabilitation Answers
Chapter  8  Post-Test
Appendix  8-A  Answers to Post-Test
Appendix  A  Consent Agreement Form
Appendix  B  Patient Case Report
Appendix  C  Vendor Progress Report
Appendix  D  Alternate Benefit Plan Form
Appendix  E  CMSA 1996 Statement Regarding Ethical Case Management Practice
Appendix  F  Global Assessment of Functioning (GAF) Scale
Appendix  G  DSM-IV Multiaxial Classification

Denise Fattorusso, RN, CCM, BS-Crystal Run Healthcare, Rock Hill, New York

Denise Fattorusso has over thirty years of diverse clinical experience in nursing.  She has held the title of Director of Utilization Management in a national insurance company and the position of Director of Medical Management for a national case management company. Denise has been a Certified Case Manager for 20 years and holds a Bachelor of Science degree in Healthcare Administration from St. Joseph’s College, Patchogue, NY.  She's directed and coordinated the case management department at several national firms.   In 1999 recognizing the lack of a good study guide for the Case Management Certification Exam Denise co-authored the first edition of this study guide with Dr Campion E. Quinn. She currently resides in scenic Sullivan County, NY where she is working for a large Independent Medical Practice, Crystal Run Healthcare, focusing on embedding case managers in the primary care provider’s care team / office.

Additional Titles by this Author

Campion E. Quinn, MD, MHA-President, Quinn & Associates Medical Consultants

Campion Quinn, MD, MHA is board certified in internal medicine, emergency medicine and geriatric medicine. He is an experienced physician executive with a master’s degree in health care administration. He lives and works in Long Island, New York.