Part I Organizational Resources
Chapter 1 Management Theory and Applications
Chapter 2 Leadership and Governance
Chapter 3 Organizational Behavior
Chapter 4 Money: Accounting, Finance, and Budgets
Chapter 5 Community and Environmental Health
Chapter 6 Marketing Public Health
Chapter 7 Emergency Preparedness and Response
Chapter 8 Ethics
Part II Human Resources
Chapter 9 Overview of Human Resources
Chapter 10 Employee Preparation: Position Descriptions, Selection, Training and Development, Retention and Integrating Students
Chapter 11 Employee Feedback: Rewards and Discipline
Chapter 12 Compensation and Benefits
Chapter 13 Mental Health Issues in the Workplace
Chapter 14 Union Management Issues
Part III Operations of a Health Agency
Chapter 15 Agency Internal Structure and External Constituencies
Chapter 16 Public Health Performance Standards
Chapter 17 Continuous Quality Improvement
Chapter 18 Accreditation
Chapter 19 Interactions with Other Agencies and Local Government
Chapter 20 Traditional Media: Print, Television and Radio
Chapter 21 Social (Electronic) Media
Part IV Other Operations
Chapter 22 Assessing Community Health
Chapter 23 The Health Officer’s Role in Board Development
Chapter 24 Tax Levies
Chapter 25 Organizing and Operating Clinics
Part V Miscellaneous
Chapter 26 History of Public Health
Chapter 27 Public Health Law
Chapter 28 Starting a Health Board in the 21st Century
Chapter 29 Resources: State and National Associations and Government Agencies
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