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Navigating the U.S. Health Care System Includes Navigate 2 Advantage Access

Author(s): Nancy J. Niles, MPH, MS, MBA, PhD, Associate Professor, Rollins College, Winter Park, Florida
  • ISBN-13: 9781284108163
  • ISBN-10:1284108163
  • Navigate 2 Advantage Access     256 pages      © 2018
Price: $72.95 US List
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Each new print copy of Navigating the U.S. Health Care System also includes Navigate 2 Advantage Access that unlocks a complete eBook, Study Center, homework and Assessment Center, and a dashboard that reports actionable data. Experience Navigate 2 today at

As the second offering in the Jones & Bartlett Learning Health Navigation Series, this text provides a broad, fundamental introduction to the workings of the healthcare industry and the role a health navigator plays in the system. Engaging and activities-oriented, Navigating the U.S. Health Care System offers an accessible overview of the major concepts of healthcare operations, the role of government, public and private financing, as well as ethical and legal issues.

Unlike other introductory U.S. health care systems and delivery texts, Navigating the U.S. Health Care System offers specific strategies on how to be a successful healthcare navigator as well as more detailed information on the delivery of both inpatient and outpatient health care services. Each chapter features review exercises and internet resources that make studying this complex industry
both enjoyable and stimulating.

Perfect for those pursuing a career as a community health care worker, health navigator, or patient navigator, students will discover a practical guide that prepares them for professional opportunities in this rapidly growing sector.

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  About the Author  
  Chapter Summaries  
    Chapter  1  History of the U.S. Healthcare System
    Chapter  2  Current Operations of the Healthcare System
    Chapter  3  Navigating the Government’s Role in U.S. Health Care
    Chapter  4  Navigating the Public Health’s Role in Health Care
    Chapter  5  Navigating Inpatient Services
    Chapter  6  Navigating Ambulatory/Outpatient Services
    Chapter  7  Navigating the U.S. Healthcare Workforce
    Chapter  8  Navigating Information Technology Impact on Health Care
    Chapter  9  Navigating Healthcare Law
    Chapter  10  Navigating Healthcare Ethics
    Chapter  11  Navigating Mental Health Issues
    Chapter  12  Navigating Long Term Care Services
    Chapter  13  Successfully Navigating Analysis of the U.S. Healthcare System

Nancy J. Niles, MPH, MS, MBA, PhD-Associate Professor, Rollins College, Winter Park, Florida

Nancy J. Niles is currently teaching undergraduate business and healthcare management classes in the AACSB accredited Department of Business Administration at Lander University in Greenwood, South Carolina. She became very interested in health issues as a result of spending 5 years with the U.S. Peace Corps in Senegal, West Africa. Her graduate education has focused on health policy and management. She is currently serving on the Board of Directors of a local nonprofit health organization, Healthy Learners.

The following instructor resources are available to qualified instructors for download

ISBN-13: 9781284108163

Assignments and Activities
Chapter Quizzes
eBook Quizzes
Instructor Manual
Slides in PowerPoint Format
Test Bank