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Introduction to Health Care Management, Third Edition Includes Navigate 2 Advantage Access

Author(s): Sharon B. Buchbinder, RN, PhD, Professor and Program Coordinator, Stevenson University Online
Nancy H. Shanks, PhD, Professor Emeritus, Department of Health Professions Health Care Management Program Metropolitan State University of Denver, Denver, Colorado
  • ISBN-13: 9781284081015
  • Navigate 2 Advantage Access     676 pages      © 2017
Price: $95.95 US List
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Each new print copy of Introduction to Health Care Management, Third Edition also includes Navigate 2 Advantage Access that unlocks a complete eBook, Study Center, homework and Assessment Center, and a dashboard that reports actionable data. Experience Navigate 2 today at

Introduction to Health Care Management, Third Edition is a concise, reader-friendly, introductory healthcare management text that covers a wide variety of healthcare settings, from hospitals to nursing homes and clinics. Filled with examples to engage the reader’s imagination, the important issues in healthcare management, such as ethics, cost management, strategic planning and marketing, information technology, and human resources, are all thoroughly covered.

Guidelines and rubrics along with numerous case studies make this text both student-friendly and teacher-friendly. It is the perfect resource for students of healthcare management, nursing, allied health, business administration, pharmacy, occupational therapy, public administration, and public health.

The Third Edition is a thorough update that offers new and revised case studies, a new glossary of terms, as well as a new chapter on Special Topics and Emerging Issues in Health Care Management that examines current topics including re-emerging outbreaks, vaccine preventable diseases, bioterrorism, human trafficking, violence in health care settings, medical tourism, and consumer directed health care. 

Key Features:

  • Chapters contributed by real experts using an active voice to grab the reader’s attention
  • Instructors’ resources online for each chapter, including PowerPoints, Test Bank, and Sample Syllabus
  • Updated case studies in a wide variety of settings, in an assortment of healthcare management topics
  • A case study guide, with rubrics for evaluation of student performance, enabling instructors at every level of experience to hit the ground running on that first day of class
  • Includes Navigate 2 Advantage Access, a complete package of mobile-ready course materials including interactive eBook, study tools, and assessments
About the Editors
  Chapter  1  An Overview of Health Care Management
  Chapter  2  Leadership
  Chapter  3  Management and Motivation
  Chapter  4  Organizational Behavior and Management Thinking
  Chapter  5  Strategic Planning
  Chapter  6  Healthcare Marketing
  Chapter  7  Quality Improvement Basics
  Chapter  8  Information Technology
  Chapter  9  Financing Health Care and Health Insurance
  Chapter  10  Managing Costs and Revenues
  Chapter  11  Managing Health Care Professionals
  Chapter  12  The Strategic Management of Human Resources
  Chapter  13  Teamwork
  Chapter  14  Addressing Health Disparities: Cultural Proficiency
  Chapter  15  Ethics and Law
  Chapter  16  Fraud and Abuse
  Chapter  17  Special Topics and Emerging Issues in Health Care Management
  Chapter  18  Healthcare Management Case Studies and Guidelines

Sharon B. Buchbinder, RN, PhD-Professor and Program Coordinator, Stevenson University Online

Sharon B. Buchbinder, RN, PhD Dr. Buchbinder is a healthcare management educator with over 30 plus years of progressively responsible experience. Dr. Buchbinder’s work spans the entire spectrum of health care--from delivery to research and policy to education and training. In addition to her extensive teaching experience in healthcare management, she has also conducted health care management research, particularly in the areas of health care professionals’ job satisfaction and turnover. She is, is past Chair of the Board of the Association of University Programs in Health Administration (AUPHA) and presently leads the MS in Healthcare Management Program at Stevenson University.  Her most recent notable scholarly achievements include the publication of two best-selling textbooks, Introduction to Health Care Management 1st and 2nd Eds (with Nancy H. Shanks) and Career Opportunities in Health Care Management: Perspectives from the Field (with Jon M. Thompson) which won the prestigious Bugbee-Falk Book Award from the AUPHA.

Nancy H. Shanks, PhD-Professor Emeritus, Department of Health Professions Health Care Management Program Metropolitan State University of Denver, Denver, Colorado

Nancy H. Shanks, PhD, has extensive experience in the health care field. For 12 years she worked as a health services researcher and health policy analyst and later served as the executive director of a grant-making, fund-raising foundation that was associated with a large multihospital system in Denver. During the last 15 years Dr. Shanks has been a healthcare administration educator at Metropolitan State College of Denver, where she has taught a variety of undergraduate courses in health services management, organization, research, human resources management, strategic management, and law. She is currently a Professor in the Health Care Management Program after having served as Chair of the Department of Health Professions for 7 years. Dr. Shanks’ research interests have focused on health policy issues, such as providing access to health care for the uninsured.

  • "The book does an excellent job highlighting and detailing key concepts ... The 40 case studies at the end are the best part of the book -- they are excellent and a wonderful addition."

    – Cynthia L Cummings, EdD, RN,CHSE (University of North Florida Brooks College of Health)
    For Doody's Book Review Service – Doody's Weighted Numerical Score: 99 - 5 Stars!

The following instructor resources are available to qualified instructors for download

ISBN-13: 9781284081015

Angel ready Test Bank
BlackBoard ready Test Bank
Desire to Learn ready Test Bank
Moodle ready Test Bank
Slides in PowerPoint Format
Teaching Tools
Test Bank

Bundle: Introduction to Health Care Management, 3E with Navigate 2 Scenario for Health Care Delivery

Bundle ISBN: 9781284169300
This bundle includes a printed copy of the textbook, Introduction to Health Care Management, 3E with Navigate 2 Scenario for Health Care Delivery.

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