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Navigate Scenario: LearnScapes for Health Care Delivery

Author(s): Jones & Bartlett Learning
  • ISBN-13: 9781284039177
  • Navigate Scenario     pages      © 2014
    Access Code Subscription Length: 365 Days
Price: $71.95 US List
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BROWSE our complete collection of LearnScapes for Health Care Administration.

This collection of four LearnScapes (interactive video case studies) provides students with a realistic, immersive experience that reinforces lessons gathered from a collection of best-selling Jones & Bartlett Learning U.S. healthcare systems and delivery textbooks.

Through immersive technology and instructional design, these LearnScapes create an environment in which the student takes on the role of a Health Care Operations consultant who works with the staff of a large Health Care system.

The student will make decisions and see the impact of their participation in real time. The student will benefit from LearnScape features including: photorealistic virtual locations, video interactions, interactive documentation, checkpoint diagnostics, remediation, and natural assessment.

Each LearnScape offers a natural assessment mapped to the specific learning outcomes from the courseware. This assessment is integrated naturally into the flow of the LearnScape storyline. All student responses and submissions are stored and compiled into a single Microsoft Word file. The file can be downloaded to the student’s desktop, allowing the student to submit to their instructor for grading.

LearnScape 1: The New System

The Board of Directors of a national Health Care System is considering which electronic health record (EHR) system to use and how to implement the EHR in all of its facilities. As a Health Care IT consultant, the student will work with various team members at the corporate level to gather information and analyze the efficacy, safety/security/legal factors, cost effectiveness, and cost-benefit factors of two possible new systems to help them decide whether or not to implement one of them. The student will also recommend a high-level implementation plan that considers system cutover and change management.

LearnScape 2: Financial Issues

Bright Road Health Care System is experiencing financial problems, for example insurers with late payments, Medicare patients with high readmission rates within 30 days (lost Medicare reimbursement), high staff turnover increasing costs, and low admissions to its obstetrics service. The Chief Administrative Officer is very concerned as he knows this reflects on him and may affect his job. The student, a financial consultant, will work with Bright Road Health Care System staff members to review and analyze how operations in the Health Care System negatively affect its finances.  Based on this information, the student will make recommendations for changes.

LearnScape 3: Customer Satisfaction

The Chief Executive Officer of the Health Care System wants to improve patient care survey results in the urgent care facilities within the Health Care System. The perceived quality of service is the lowest rated area on the survey. As a Change and Process Management consultant, the student will work with the Director of Quality Improvement of the Health Care System to analyze the current structure, process, and outcomes of the urgent care facilities. The student will provide current quality improvement data, and make recommendation for improvements.

LearnScape 4: Expansion

The Board of Directors of the Health Care System is thinking of expanding services to include a home health agency in the community. The Health Care System is experiencing an increase in older adult patients and also has a problem with a high readmission rate within 30 days of discharge for Medicare patients. The Board of Directors has charged the Chief Executive Officer (CEO) to ask the student,  their health care consultant, to help determine whether or not to develop this service. The student must analyze overall health care trends, population trends, disease trends, local trends and competitors, utilization of services, and other factors to determine whether or not to recommend opening a home care service. The recommendation will include specific services provided, staff required, financial concerns, and a plan to build patient referrals.

LearnScape One  The New System
LearnScape Two  Financial Issues
LearnScape Three  Customer Satisfaction
LearnScape Four  Expansion

Jones & Bartlett Learning

Founded in 1983, Jones & Bartlett Learning is a world-leading provider of instructional, assessment, and learning-performance management solutions for the secondary education, post-secondary education, and professional markets. We develop educational programs and services that improve learning outcomes and enhance student achievement by combining authoritative content written by respected authors with innovative, proven, and engaging technology applications that meet the diverse needs of today's instructors, students, and professionals.


Additional Titles by this Author

The following instructor resources are available to qualified instructors for download

ISBN-13: 9781284039177

Additional Resources for Instructors
Instructor Manual
Test Bank