Overview
This practical resource explores demand management and the impact that informational technology and patient empowerment has for providers who are restructuring to meet new market pressures. A systematic method for implementation of demand management strategies is included.
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Contents: EVOLUTION TOWARD DEMAND MANAGEMENT * Demise of the Authorization Health Care World * The Promise of Demand Management * Failure of Supply Side Economics * Significant State Initiatives * Industry Initiatives * Unresolved Financial Challenges * Economic Foundations of Demand Management * REENGINEERING FOR PATIENT EMPOWERMENT * Reengineering the Mission * Educational Foundations for Demand * Management Enabling Technologies * The Patient-Technology Interface * Reengineering Across the Health Care Continuum * Realignment of Financial Incentives and Risk * Outcome Assessment * STRADDLE STRATEGIES FOR IMPLEMENTATION OF DEMAND MANAGEMENT * A Protocol for Reengineering * Provider Has Less Than 20% Capitated Contracts * Provider Has Between 20% and 50% Capitated Contracts * Provider Has Over 50% Capitated Contracts
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