Overview
Here is a how-to approach for exploring the essentials of common quality measurement standards. Readers will learn how to translate quality management concepts into the decision-making process.
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Contents: APPLICATIONS OF EPIDEMIOLOGICAL TECHNIQUES * Quality: The Questions We Must Ask * Epidemiological Concepts in the Measurement of Health Care Quality * Indicators of Performance or the Search for the Best Pointer Dog * Survey Methods for Quality Improvement Professionals * Designing Quality Management Programs for Today and Tomorrow * Comparative Performance Measurement for Health Plans * Closing the Loop: Are Clinical Pathways Our Most Comprehensive Approach To Measuring and Enhancing Performance? * REPORTS FROM THE FIELD * Hospital Use of Clinical and Organizational Performance Indicators * Collecting and Reporting of Patient Outcomes * The Measurement and Management of the Quality of Ambulatory Services: A Population-Based Approach * Approaches to Quality Improvement in the British National Health Service * The Public Health Paradigm * Measurable Accountability in an Era of Health Care Reform * Quality and Community Accountability: A View of the American Hospital Association * From Theory to Practice: Managing Quality Under Cost Constraints * Beyond the Hospital Door
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