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The Nurse Manager's Answer Book

Author(s): Ruth Hansten, RN, MBA, PhD, FACHE, Principal, Hansten Healthcare PLLC
Marilynn Washburn, RN, MA, BSN
Details:
  • ISBN-13: 9780834205017
  • ISBN-10:0834205017
  • Paperback    249 pages      © 1994
Price: International Sales $75.95 US List
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Overview

This handbook features a collection of concise guidelines, essential points, and simple, straightforward answers to difficult management questions. Some issues discussed include making the transition from staff to manager, gender issues, managing your boss, how to create a team and make it work, managing interruptions, and dealing with difficult people. Presented with humor and brevity, this text is an essential addition to every nurse manager's library.

ShowTable of Contents

Contents: Introduction * Now I'm a Hero? * Am I a Manager or a Leader or Both? * How Can I Create a Personal Network? * How Can I Put Together a Winning Team? * How Can I Work Team Magic with Motivation? * Are There Simple Strategies for Dealing with Those Difficult People? * Do Managers Need Manners? * Is It Really Possible To Get Anything Done? * How Can Communication Account for So Many Problems? * Any New Ideas for Coping with Unanticipated Adventures in Management? * Why All This Emphasis on Marketing? * Is It True That Finance Can Be Fun? * How Can We Survive and Still Deliver Quality Nursing Care? * How Do I Avoid Being Bored with the Boards? * Are All These Acronyms Important? * How Can I Thrive Instead of Barely Survive?
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ShowAbout the Author(s)

Ruth Hansten, RN, MBA, PhD, FACHE-Principal, Hansten Healthcare PLLC

Ruth Hansten RN, MBA, PhD, FACHE is the author of six books and numerous articles. Her mission is to promote  healing and wholeness, transforming organizations through relationship enhancement and skills development. 

With over 30 years of experience in nursing, she brings both a practical and humorous approach to the essential work that nurses do.  For the past 19 years her national consulting practice has worked with nursing care delivery models, critical thinking, delegation and leadership skills, and interdisciplinary team development. She has developed a care delivery model and philosophy called Relationship and Results Oriented Healthcare™ (RROHC) and this model had resulted in improved patient outcomes, clinical indicators, employee engagement, provider satisfaction, and healthcare employee retention. Her doctoral research focused on critical thinking and clinical judgment and she incorporates her research into her teaching and consulting strategies.  In 2008 the 4th edition of her Clinical Delegation Skills: A Handbook for Professional Practice book will be published as will her Relationship & Results Oriented Healthcare Implementation Manual.   She is most proud of being voted “boss of the year” by the MWBA in Spokane, WA, one of the “great head nurses” by the AJN in the 1980s, and helping raise 5 kids.  She currently serves as a board trustee at a Pacific NW medical center.  Visit her website www.Hansten.com, and www.RROHC.com and her blog (www.Hansten.com/blog) for a list of her books and articles.

 

Marilynn Washburn, RN, MA, BSN

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