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Introduction to Health Care Management, Second Edition

Author(s): Sharon B. Buchbinder, RN, PhD, Professor and Program Coordinator, MS in Healthcare Management, School of Graduate & Professional Studies, Stevenson University, Owings Mills, Maryland
Nancy H. Shanks, PhD, Emeritus Professor, Department of Health Professions, Health Care Management Program, Metropolitan State University of Denver, Denver, Colorado, Professor and Coordinator, Health Care Management Program
  • ISBN-13: 9780763790868
  • Paperback    498 pages      © 2012
Price: International Sales $110.95 US List
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Listen to a PODCAST with lead author, Sharon Buchbinder.

Instructor Resources: Transition Guide, PowerPoint Slides, Case Studies, TestBank, Traditional Syllabus, an 8-week online course Syllabus, and additional instructor resources.

Introduction to Health Care Management is a concise, reader-friendly, introductory healthcare management book that covers a wide variety of healthcare settings, from hospitals to nursing homes and clinics. Filled with examples to engage the reader’s imagination, the important issues in healthcare management, such as ethics, cost management, strategic planning and marketing, information technology, and human resources, are all thoroughly covered.

Guidelines and rubrics along with numerous case studies make this text both student-friendly and teacher friendly. It is the perfect resource for students of healthcare management, nursing, allied health, business administration, pharmacy, occupational therapy, public administration, and public health.

Key Features:

  • Chapters contributed by real experts using an active voice to grab the reader’s attention.
  • Learning objectives and discussion questions in each chapter.
  • Instructors’ resources online for each chapter, including PowerPoints, Test Bank, and Sample Syllabus.
  • Case studies in a wide variety of settings, in an assortment of healthcare management topics.
  • A case study guide, with rubrics for evaluation of student performance, enabling instructors at every level of experience to hit the ground running on that first day of class.

New to the Second Edition:

  • A new introductory chapter: “Understanding Health Care Management”
  • A new chapter on Health Care Marketing
  • A new discussion of healthcare planning and examples of planning models
  • New contributing authors – experts in their fields
  • New section on emotional intelligence
  • Over seven new case studies
  • Improved case study instructions
  • New rubrics

Online resources now include:

  • Syllabus for 8-week online course
  • Key discussion points for each case study
  • Role play, simulation, and scripts for students
  • Online video references

PRAISE for the First Edition:

"Drs. Buchbinder and Shanks have done a masterful job in selecting topics and authors and putting them together in a meaningful and coherent manner. Each chapter of the book is designed to give the student the core content that must become part of the repertoire of each and every healthcare manager, whether entry level or senior executive. Each of the chapters and accompanying cases serve to bring to life what it means to be a truly competent healthcare manager.”

—Leonard H. Friedman, PhD, MPA, MPH, Professor, Dept of Health Services Management and Leadership, and Director of the Master of Health Services Administration program, George Washington University, School of Public Health and Health Services

“I am very happy with Health Care Management and will be adopting it for a new course that I will be teaching. This is probably the best management text I have seen so far. I was thrilled to receive it.”

—Sally K. Fauchald, PhD, RN, Assistant Professor of Nursing, The College of St. Scholastica

“A solid text that covers a wide range of management topics.”

—Michael H. Sullivan, Director HCA Program, Methodist University, Fayetteville, North Carolina

Applicable Courses

Health Care Organization & Management

Intro to Health Care Management

Health Care Administration

About the Authors  
Chapter  1  An Overview of Healthcare Management
Chapter  2  Leadership
Chapter  3  Management and Motivation
Chapter  4  Organizational Behavior and Management Thinking
Chapter  5  Strategic Planning
Chapter  6  Healthcare Marketing
Chapter  7  Quality Improvement Basics
Chapter  8  Information Technology
Chapter  9  Financing Health Care and Health Insurance
Chapter  10  Managing Costs and Revenues
Chapter  11  Managing Healthcare Professionals
Chapter  12  The Strategic Management of Human Resources
Chapter  13  Teamwork
Chapter  14  Addressing Health Disparities: Cultural Proficiency
Chapter  15  Ethics and Law
Chapter  16  Fraud and Abuse
Chapter  17  Healthcare Management Case Studies and Guidelines

Sharon B. Buchbinder, RN, PhD-Professor and Program Coordinator, MS in Healthcare Management, School of Graduate & Professional Studies, Stevenson University, Owings Mills, Maryland

Sharon B. Buchbinder, RN, PhD Dr. Buchbinder is a healthcare management educator with over 30 plus years of progressively responsible experience. Dr. Buchbinder’s work spans the entire spectrum of health care--from delivery to research and policy to education and training. In addition to her extensive teaching experience in healthcare management, she has also conducted health care management research, particularly in the areas of health care professionals’ job satisfaction and turnover. She is, is past Chair of the Board of the Association of University Programs in Health Administration (AUPHA) and presently leads the MS in Healthcare Management Program at Stevenson University.  Her most recent notable scholarly achievements include the publication of two best-selling textbooks, Introduction to Health Care Management 1st and 2nd Eds (with Nancy H. Shanks) and Career Opportunities in Health Care Management: Perspectives from the Field (with Jon M. Thompson) which won the prestigious Bugbee-Falk Book Award from the AUPHA.
Additional Titles by this Author

Nancy H. Shanks, PhD-Emeritus Professor, Department of Health Professions, Health Care Management Program, Metropolitan State University of Denver, Denver, Colorado, Professor and Coordinator, Health Care Management Program

Nancy H. Shanks, PhD, has extensive experience in the health care field. For 12 years she worked as a health services researcher and health policy analyst and later served as the executive director of a grant-making, fund-raising foundation that was associated with a large multihospital system in Denver. During the last 15 years Dr. Shanks has been a healthcare administration educator at Metropolitan State College of Denver, where she has taught a variety of undergraduate courses in health services management, organization, research, human resources management, strategic management, and law. She is currently a Professor in the Health Care Management Program after having served as Chair of the Department of Health Professions for 7 years. Dr. Shanks’ research interests have focused on health policy issues, such as providing access to health care for the uninsured.

  • " excellent, comprehensive introduction to the field of healthcare management. The book is intended primarily for students in undergraduate programs, and is written at an appropriate level for that group, yet it contains enough information to be useful even to seasoned practitioners of healthcare management. This is a worthwhile addition to the shelves of any current or prospective healthcare manager."

    ---Eric P Matthews, PhD, MSed, MA, A. T. Still University (For Doody's Book Review Service, Sept. 2012)

The following instructor resources are available to qualified instructors for download

ISBN-13: 9780763790868

Additional Resources for Instructors
Angel ready Test Bank
BlackBoard ready Test Bank
Case Studies
Desire to Learn ready Test Bank
Moodle ready Test Bank
Sample Syllabus
Slides in PowerPoint Format
Test Bank
Transition Guide


Bundle ISBN: 9781449653002
2 texts: Career Opportunities in Health Care Management & Introduction to Health Care Management 2E