Preface
Chapter 1 Public Administration and Information Technology
Part 1 The External Environment
Chapter 2 E-Democracy
Chapter 3 E-Participation
Chapter 4 E-Governance
Part 2 The Internal Environment
Chapter 5 Leadership and Management
Chapter 6 E-Government and Organizational Change
Chapter 7 Enterprise Architecture
Part 3 Major Issues
Chapter 8 E-Procurement, E-Commerce, and Online Financial Reporting
Chapter 9 Human Resources Information Systems
Chapter 10 Information Security and Privacy
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