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Managing Emergencies and Crises

Author(s): Naim Kapucu, PhD, Founding Director, Center for Public and Nonprofit Management, University of Central Florida, Orlando, Florida
Alpaslan Özerdem, PhD, Professor of Peacebuilding, Centre for Peace and Reconciliation Studies, Coventry University, Coventry, United Kingdom
  • ISBN-13: 9780763781552
  • Paperback    288 pages      © 2013
Price: $119.95 US List
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Instructor Resources: Bibliography/References, Instructor's Manual, PowerPoints, Sample Syllabus, TestBank

As the scale, frequency, and intensity of crises faced by the world have dramatically increased over the last decade, there is a critical need for a careful stocktaking on the knowledge of managing disasters. This book presents the experience of emergency management from a continental perspective by focusing on the emergency response systems, processes and actors in the context of the United States and Europe.

The book approaches subject from a social rather than natural phenomenon perception, putting the main emphasis on the vulnerability aspect of disasters instead of hazard as done by their more conventional understanding. The exploration of institutional, socio-cultural and political characteristics of how to respond to crises more effectively forms the basis of discussions in this book.

Your students will examine questions such as: What does the experience of disaster response from Japan, Pakistan, Greece and Turkey to the UK and US tell us about the state-civil society cooperation in such environments? How effective are the existing prevention and preparedness mechanisms to protect societies against disasters? What specific roles are attributed to state, federal, international and private sector participants at a rhetorical level and how those actors actually carry out their ‘responsibilities’ and work with each other in the event of a crisis?

Key Features:

  • Examines emergency response systems, processes, and actors in the United States and Europe
  • Explores the institutional, socio-cultural, and political characteristics of how to respond to crises more effectively.
  • Includes case studies that examine how the various stakeholders should and could take part in crisis and emergency management.

Instructor Resources: Sample Syllabus, Instructor's Manual, PowerPoint Presentations, TestBank

Applicable Courses

Disaster Preparedness, Preparedness Training, Emergency Management Training (EMT), Preparedness and Emergency Response

Chapter  1  Introduction
Chapter  2  Hazards, Vulnerability and Disaster Risk
Chapter  3  Prevention/Mitigation and Preparedness for Emergencies and Crises
Chapter  4  Disaster Response and Recovery
Chapter  5  Community Resilience in Disaster Response
Chapter  6  Emergency and Crisis Management Stakeholders
Chapter  7  Decision-making in Managing Disasters and Crises
Chapter  8  Leadership in Managing Disasters and Crises
Chapter  9  Risk Perception and Risk Communication
Chapter  10  Building an Effective Emergency Management Organization
Chapter  11  Evaluation and Professional Accountability in Managing Disasters
Chapter  12  International Actors and Perspectives
Chapter  13  Future Directions in Emergency and Crisis Management

Naim Kapucu, PhD-Founding Director, Center for Public and Nonprofit Management, University of Central Florida, Orlando, Florida

Dr. Naim Kapucu is a faculty member in the Department of Public Administration at the University of Central Florida (UCF). He is also the founding director of the Center for Public and Nonprofit Management (CPNM) at UCF. He coordinates Emergency Management and Homeland Security Programs. He is also chair of the American Society for Public Administration, Section on Public Performance and Management. His main research interests are emergency and crisis management, decision-making in complex environment, and organizational learning and design. His work has been published in Public Administration Review, Administration & Society, Journal of Public Administration Theory and research, the American Review of Public Administration, Public Administration, International Journal of Mass Emergencies and Disasters, Journal or Homeland Security and Emergency Management, and Disasters: The Journal of Disaster Studies, Policy, and Management. He is recipient of numerous excellence awards in research. He teaches emergency and crisis management, collaborative public management, nonprofit management, and analytic techniques for public administration. He received his Ph.D. in Public and International Affairs from the Graduate School of Public and International Affairs of the University of Pittsburgh, Pennsylvania, in 2003. Prior to that, he earned a Master of Public Policy and Management degree from H. John III School of Public Policy and Management, Carnegie Mellon University, Pittsburgh, Pennsylvania, in 1997.


Alpaslan Özerdem, PhD-Professor of Peacebuilding, Centre for Peace and Reconciliation Studies, Coventry University, Coventry, United Kingdom

Professor Alpaslan Özerdem is at the Centre for Peace and Reconciliation Studies, Coventry University, UK. With field research experience in Afghanistan, Bosnia-Herzegovina, El Salvador, Kosovo, Lebanon, Liberia, Philippines, Sierra Leone, Sri Lanka and Turkey, he specializes in the politics of humanitarian interventions, disaster response, security sector reform, reintegration of former combatants and post-conflict state building. He has also taken an active role in the initiation and management of several advisory and applied research projects for a wide range of national and international organisations. He is co-author of Disaster Management and Civil Society: Earthquake Relief in Japan, Turkey and India (I.B. Tauris, 2006), author of Post-war Recovery: Disarmament, Demobilisation and Reintegration (I.B. Tauris, 2008) and co-editor of Participatory Research Methodologies in Development and Post Disaster/Conflict Reconstruction, (Ashgate, 2010).


The following instructor resources are available to qualified instructors for download

ISBN-13: 9780763781552

Additional Resources for Instructors
Instructor Manual
Slides in PowerPoint Format
Test Bank

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