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In the current climate of managed care, tight cost controls, limited resources, and the growing demand for health care services, conditions for medical errors are ripe. Nearly 100,000 people die each year from medical errors and tens of thousands more are injured.
This comprehensive handbook on patient safety reflects the goals of many in the health care industry to advance the reliability of healthcare systems worldwide. With contributions from prominent thought leaders in the field, this thoroughly revised, Second Edition of The Patient Safety Handbook looks at all the recent changes in the industry and offers practical guidance on implementing systems and processes to improve outcomes and advance patient safety.
The book covers the full spectrum of patient safety and risk reduction— from the fundamentals of the science of safety, through a thorough discussion of operational issues, and the application of the principles of research. Real-life case studies from renowned health care organizations and their leadership help the reader understand the practical application of the strategies presented.
Offers contributions from prominent thought leaders in both academia and the profession.
Examines the newest scientific advances in the science of safety.
Includes real-life case studies from renowned health care organizations.
Principles of Patient Safety, Health Care Quality, Quality Improvement in Health Care, Risk Management and Patient Safety in Health Care
Chapter 1 Understanding the First Institute of Medicine Report and its Impact on Patient Safety
Chapter 2 The Patient Safety Movement: The Progress and the Work that Remains
Chapter 3 Accelerating Patient Safety Improvement
Chapter 4 The Importance of Leadership to Advance Patient Safety
Chapter 5 An Organizational Development Framework for Transformational Change in Patient Safety: A Guide for Organizational Leaders
Chapter 6 The Role of the Board of Directors in Advancing Patient Safety
Chapter 7 Toward A Philosophy Of Patient Safety: Expanding The Systems Approach To Medical Error
Chapter 8 Mistaking Error
Chapter 9 The Investigation and Analysis of Clinical Incidents
Chapter 10 Applying Epidemiology to Patient Safety
Chapter 11 Patient Safety Is An Organizational Systems Issue: Lessons From a Variety of Industries
Chapter 12 Admitting Imperfections: Revelations from the Cockpit for the World of Medicine
Chapter 13 Creating a Just Culture: A Non-punitive Approach to Medical Error
Chapter 14 Addressing Clinician Performance problems as a Systems Issue
Chapter 15 Health Care Literacy and Patient Safety
Chapter 16 The Leadership Role of the Chief Operating Officer in Aligning Strategy and Operations to Create Patient Safety
Chapter 17 The Role of the Risk Manager in Advancing Patient Safety
Chapter 18 Reducing Medical Errors: The Role of the Physician
Chapter 19 Engaging General Counsel in the Pursuit of Safety
Chapter 20 Growing Nursing Leadership in the Field of Patient Safety
Chapter 21 Teamwork, Communication and Training
Chapter 22 Teamwork: The Fundamental Building Block of High Reliability Organizations and Patient Safety
Chapter 23 Health Information Technology and Patient Safety
Chapter 24 Deprivation in Health Care Professionals: The Impact On Patient Safety
Chapter 25 Supporting Healthcare Providers Impacted by Adverse Medical Events
Chapter 26 Patient Handoffs – Peril and Opportunity
Chapter 27 When Employees are Safe, Patients are Safer
Chapter 28 Addressing Behavior Characteristics of Providers that Cause Liability Claims and Erode a Safety Culture
Chapter 29 Medical Malpractice Litigation: Conventional Wisdom vs. Reality
Chapter 30 Quality and Safety Education for Nurses: Integrating Quality and Safety Competencies into Nursing Education
Chapter 31 Supporting a Culture of Safety: The Magnet® Recognition Program
Chapter 32 Improving the Safety of the Medication Use Process
Chapter 33 Unmet Needs: Teaching Physicians to Provide Safe Patient Care
Chapter 34 Using Simulation to Advance Patient Safety
Chapter 35 The Importance of Shared Decision Making in Patient Safety
Chapter 36 Trust, Disclosure and Apology--How we act when things go wrong has an impact on Patient Safety
Chapter 37 Why, What and How Ought Harmed Parties Be Told? The Art, Mechanics, and Ambiguities of Err or Disclosure
Chapter 38 Moving Beyond Blame to a Culture that Rewards Reporting
Chapter 39 The Role of Ethics and Ethics Services in Patient Safety
Chapter 40 Telemedicine and Patient Safety
Chapter 41 The Criminalization of Healthcare: Its Impact in Patient Safety
Chapter 42 Aligning Patients, Payors and Providers: Bringing Quality and Safety into the Reimbursement Equation
Barbara J. Youngberg, JD, BSN, MSW, FASHRM-Visiting Professor of Health Law and Policy, Loyola University Chicago College of Law, Chicago, Illinois
Barbara Youngberg, JD, BSN, MSW, FASHRM has over 25 years experience helping academic medical centers and other complex healthcare organizations restructure quality, risk management, and patient safety programs to meet current needs and challenges. During her 25 year career at University HealthSystem Consortium (UHC) she analyzed malpractice data and trends, quality and patient safety data, and best practice information to assist members in finding creative solutions to difficult risk and patient safety problems. As the Vice President of Insurance, Risk, Quality and Legal Services and co-lead of UHC’s Patient Safety Net (PSN), Ms. Youngberg helped to develop a Web-based reporting tool utilizing standardized language to allow of analysis of events and their root causes and worked to help members integrate patient-safety activities into existing quality and risk-management structures. Often these efforts including helping members understand the way in which the legal climate could help or hinder them in their efforts.
Ms. Youngberg is a graduate of DePaul University College of Law (JD), University of Illinois–Jane Addams School of Social Work (MSW) and Illinois Wesleyan University (BSN). She is presently a Visiting Professor of Law at Loyola University Chicago, Beazley Health Law Institute and helps to develop online curriculum for online health law MJ and LL.M degrees. She is also a professor of Law for Concord Kaplan University School of Law and serves on the Board of Directors of the National Patient Safety Foundation. She is the author of numerous articles and textbooks on quality management, risk management, and patient safety.
Additional Titles by this Author
- ISBN-13: 9780763774059
- ISBN-13: 9780834207325