The Patient Safety Handbook, Second Edition

Author(s):	Barbara J. Youngberg, JD, BSN, MSW, FASHRM, Visiting Professor of Health Law and Policy, Loyola University Chicago College of Law, Chicago, Illinois
Details:	ISBN-13: 9780763774042 Hardcover 750 pages © 2013 Will Publish: 8/23/2012
Price:	International Sales $99.95 US List Add to Cart Request a Review Copy

Overview

Nearly 100,000 people die each year from medical errors in American hospitals. Tens of thousands more are injured. This comprehensive handbook on patient safety and risk management reflects the goals of many in the health care industry to advance the reliability of healthcare systems worldwide. In the current climate of managed care, tight cost controls, limited resources, and the growing demand for health care services, conditions for errors are ripe.

This thoroughly revised, Second Edition of The Patient Safety Handbook looks at all the recent changes in the industry and offers practical guidance on implementing systems and processes to improve outcomes and advance patient safety. Covering the full spectrum of patient safety and risk reduction, it builds from the fundamentals of the science of safety, to a thorough discussion of operational issues and the actual application of the principles of research. Real-life case studies from prominent health care organizations and their leadership help you apply proven strategies to your patient safety program.

ShowTable of Contents

Chapter  1  Understanding the First Institute of Medicine Report and its Impact on Patient Safety
Chapter  2  The Patient Safety Movement: The Progress and the Work that Remains
Chapter  3  Accelerating Patient Safety Improvement
Chapter  4  The Importance of Leadership to Advance Patient Safety
Chapter  5  An Organizational Development Framework for Transformational Change in Patient Safety: A Guide for Organizational Leaders
Chapter  6  The Role of the Board of Directors in Advancing Patient Safety
Chapter  7  Toward A Philosophy Of Patient Safety: Expanding The Systems Approach To Medical Error
Chapter  8  Mistaking Error
Chapter  9  The Investigation and Analysis of Clinical Incidents
Chapter  10  Applying Epidemiology to Patient Safety
Chapter  11  Patient Safety Is An Organizational Systems Issue: Lessons From a Variety of Industries
Chapter  12  Admitting Imperfections: Revelations from the Cockpit for the World of Medicine
Chapter  13  Creating a Just Culture: A Non-punitive Approach to Medical Error
Chapter  14  Addressing Clinician Performance problems as a Systems Issue
Chapter  15  Health Care Literacy and Patient Safety
Chapter  16  The Leadership Role of the Chief Operating Officer in Aligning Strategy and Operations to Create Patient Safety
Chapter  17  The Role of the Risk Manager in Advancing Patient Safety
Chapter  18  Reducing Medical Errors: The Role of the Physician
Chapter  19  Engaging General Counsel in the Pursuit of Safety
Chapter  20  Growing Nursing Leadership in the Field of Patient Safety
Chapter  21  Teamwork, Communication and Training
Chapter  22  Teamwork: The Fundamental Building Block of High Reliability Organizations and Patient Safety
Chapter  23  Health Information Technology and Patient Safety
Chapter  24  Deprivation in Health Care Professionals: The Impact On Patient Safety
Chapter  25  Supporting Healthcare Providers Impacted by Adverse Medical Events
Chapter  26  Patient Handoffs – Peril and Opportunity
Chapter  27  When Employees are Safe, Patients are Safer
Chapter  28  Addressing Behavior Characteristics of Providers that Cause Liability Claims and Erode a Safety Culture
Chapter  29  Medical Malpractice Litigation: Conventional Wisdom vs. Reality
Chapter  30  Quality and Safety Education for Nurses: Integrating Quality and Safety Competencies into Nursing Education
Chapter  31  Supporting a Culture of Safety: The Magnet® Recognition Program
Chapter  32  Improving the Safety of the Medication Use Process
Chapter  33  Unmet Needs: Teaching Physicians to Provide Safe Patient Care
Chapter  34  Using Simulation to Advance Patient Safety
Chapter  35  The Importance of Shared Decision Making in Patient Safety
Chapter  36  Trust, Disclosure and Apology--How we act when things go wrong has an impact on Patient Safety
Chapter  37  Why, What and How Ought Harmed Parties Be Told? The Art, Mechanics, and Ambiguities of Err or Disclosure
Chapter  38  Moving Beyond Blame to a Culture that Rewards Reporting
Chapter  39  The Role of Ethics and Ethics Services in Patient Safety
Chapter  40  Telemedicine and Patient Safety
Chapter  41  The Criminalization of Healthcare: Its Impact in Patient Safety
Chapter  42  Aligning Patients, Payors and Providers: Bringing Quality and Safety into the Reimbursement Equation
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ShowAbout the Author(s)

Barbara J. Youngberg, JD, BSN, MSW, FASHRM-Visiting Professor of Health Law and Policy, Loyola University Chicago College of Law, Chicago, Illinois

Barbara Youngberg, JD, BSN, MSW, FASHRM has over 25 years experience helping academic medical centers and other complex healthcare organizations restructure quality, risk management, and patient safety programs to meet current needs and challenges. During her 25 year career at University HealthSystem Consortium (UHC) she analyzed malpractice data and trends, quality and patient safety data, and best practice information to assist members in finding creative solutions to difficult risk and patient safety problems. As the Vice President of Insurance, Risk, Quality and Legal Services and co-lead of UHC’s Patient Safety Net (PSN), Ms. Youngberg helped to develop a Web-based reporting tool utilizing standardized language to allow of analysis of events and their root causes and worked to help members integrate patient-safety activities into existing quality and risk-management structures. Often these efforts including helping members understand the way in which the legal climate could help or hinder them in their efforts.

Ms. Youngberg is a graduate of DePaul University College of Law (JD), University of Illinois–Jane Addams School of Social Work (MSW) and Illinois Wesleyan University (BSN). She is presently a Visiting Professor of Law at Loyola University Chicago, Beazley Health Law Institute and helps to develop online curriculum for online health law MJ and LL.M degrees. She is also a professor of Law for Concord Kaplan University School of Law and serves on the Board of Directors of the National Patient Safety Foundation. She is the author of numerous articles and textbooks on quality management, risk management, and patient safety.

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