Section 1: Therapeutic Use of Self
Chapter 1: Understanding Ourselves and Our Relationships
Chapter 2: Using the Self to Promote Health
Section 2: Interacting with Others
Chapter 3: The Process of Helping
Chapter 4: Communication Strategies
Chapter 5: Cross-Cultural Communication
NEW! Chapter 6: Communicating with Families
Section 3: Communicating in Special Circumstances
Chapter 7: Communicating with Children
NEW! Chapter 8: Communicating with Older Adults
Chapter 9: Communicating with Cognitively Impaired Persons
Chapter 10: Communicating with the Critically Ill, Mechanically Ventilated Patient
Chapter 11: Communicating with Clients with Psychiatric Illness
NEW! Chapter 12: Communicating with Laboring Women
NEW! Chapter 13: Communicating at Times of Loss and Grief
NEW! Chapter 14: Health Literacy and Communication
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