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Patient Advocacy for Health Care Quality: Strategies for Achieving Patient-Centered Care

Author(s): Jo Anne L. Earp, ScD, Gillings School of Global Public Health, University of North Carolina at Chapel Hill
Elizabeth A. French, MA, Gillings School of Global Public Health, University of North Carolina at Chapel Hill
Melissa B. Gilkey, MPH, Johns Hopkins Bloomberg School of Public Health
  • ISBN-13: 9780763749613
  • ISBN-10:0763749613
  • Paperback    614 pages      © 2008
Price: $164.95 US List
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Instructor Resources: PowerPoints, Sample Syllabus, Readings

Patient Advocacy for Health Care Quality specifically examines not just what the problems are in healthcare quality but how advocacy – by professionals and lay-people from within and from outside health systems – can help ensure that best practices get adopted.

In highly readable prose this text blends many concrete examples, real-life vignettes, and up-to-date research literature. An emphasis on conceptual frameworks, debates, and ethical issues within the field makes the text appealing to graduate-level learners. Authored by real life advocates working in the field, this book is a window into the realities of advocating in many different roles (as a physician, nurse or public health educator; as a hospital administrator; as a parent; as a lobbyist; as the head of a non-profit organization, as a researcher, etc.).

Click here to view a complete list of contributors.

I. Introduction 
Chapter 1: What Is Patient Advocacy?
Chapter 2: The U.S. Health Care System and the Need for Patient Advocacy

II. STRATEGY 1 Understanding What Patients Are Doing 
Chapter 3: Family-Centered Care
Chapter 4: E-Patients
Chapter 5: The Long Reach to Basic Healthcare Services
 Connector 1: Strategy 1 – Strategy 2

III. STRATEGY 2 Improving Providers’ Ability to Communicate 
Chapter 6: The Clinician’s Experience
Chapter 7: Accessing the Patient’s World
Chapter 8: Advocacy and Patient Literacy
Chapter 9: Improving the Quality of Care through Research
 Connector 2: Strategy 2 – Strategy 3

IV. STRATEGY 3 Transforming Hospital and Med School 
Chapter 10: The Contributions of Patient Advocacy in Patient Safety
Chapter 11: Planetree, a Hospital Model for Patient-Centered Care
Chapter 12: Confronting the Hidden Curriculum in Medical Education
Chapter 13: Advocacy for Improving End-of-Life Care
 Connector 3: Strategy 3 – Strategy 4

V. STRATEGY 4 Making Consumers’ Voice Heard
Chapter 14: Did patient/consumers cause the health care crisis?
Chapter 15: Grassroots Advocacy for Residents in Long Term Care
Chapter 16: Access to Healthcare
Chapter 17: Research Advocacy in Traditional Research Settings
 Connector 4: Strategy 4 – Strategy 5

VI. STRATEGY 5 Advancing Education and Professional  
Chapter 18: Educating for Advocacy in Settings of Higher Learning
Chapter 19: Clinical Advocacy
Chapter 20: Using the Law to Strengthen the Patient’s Voice

VII. Conclusion 
Chapter 21: Patient Advocacy


Jo Anne L. Earp, ScD-Gillings School of Global Public Health, University of North Carolina at Chapel Hill

Jo Anne L. Earp, ScD, Professor, Department of Health Behavior and Health Education, Gillings School of Global Public Health, University of North Carolina at Chapel Hill, is a medical sociologist whose research focuses on the role of social and attitudinal factors in explaining variation in health behaviors. Current research interests concern barriers preventing older minority women from getting mammograms and pap smears, community and physician strategies for overcoming these barriers, and factors responsible for high risk behaviors among persons with, or at risk for, STDs and AIDS. Earp has published over 110 articles in peer-reviewed journals and has extensive experience in curriculum development. She earned her ScD from the Johns Hopkins School of Public Health. In 2003, Earp became interested in patient advocacy as a topic of research, teaching and practice. She led two national conferences on the subject in 2003 and 2005, taught the first course at UNC-Chapel in 2006, and began speaking to national audiences, including AARP, on patient advocacy in 2007.

Elizabeth A. French, MA-Gillings School of Global Public Health, University of North Carolina at Chapel Hill

Elizabeth A. French, MA, is a writer and lecturer in the Department of Health Behavior and Health Education at the Gillings School of Global Public Health, UNC-Chapel Hill. With over 10 years in the profession, she teaches scientific writing, patient advocacy, and the history of public health for HBHE. She received her MA in English from the University of North Carolina at Chapel Hill and is currently pursuing an MPH in public health. In collaboration with Earp, French helped launch two national conferences on patient advocacy in 2003 and 2005.

Melissa B. Gilkey, MPH-Johns Hopkins Bloomberg School of Public Health

Melissa Gilkey, MPH, is enrolled as a doctoral student at the Johns Hopkins School of Public Health. She is specializing in healthcare communication. Prior to that, she received her MPH from the University of North Carolina at Chapel Hill and was a research associate in the UNC Department of Health Behavior and Health Education. Her interests include service learning, health communications, and interdisciplinary training in the health sciences. Formerly a hospital health educator, she has experience in classroom teaching and curriculum development.

  • This book is perfect for our newly developed Patient Advocacy course as it provides a systematic overview of an emerging field. The book is deliberately designed to cover theory and practice, to inform readers of economic and social issues. The book seeks to inform students about the multifaceted nature of patient advocacy and seeks to educate readers about the social movement nature of the field and explore the possibilities for the patient advocacy taking root as an academic discipline. This book is critical to understanding how changes in the healthcare system come about and how important individuals are to this process.

    --Lorna Lueker Zukas, Department of Social Sciences, National University

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PowerPoints, Sample Syllabus, Additional Readings


Chapter-by-chapter PowerPoint slides, a Sample Syllabus, and Additional Readings are now available for qualified instructors.  Click here to request access to download these materials.

The following instructor resources are available to qualified instructors for download

ISBN-13: 9780763749613

Additional Resources for Instructors
Slides in PowerPoint Format

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