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Organizational Behavior, Theory, and Design in Health Care

Author(s): Nancy Borkowski, DBA, CPA, FACHE, FHFMA, Professor, School of Health Professions, University of Alabama at Birmingham, Birmingham, Alabama
Details:
  • ISBN-13: 9780763742850
  • ISBN-10:0763742856
  • Paperback    510 pages      © 2009
Price: International Sales $141.95 US List
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Instructor Resources: Instructor's Manual, TestBank, Answer Key, Case Studies

In one comprehensive resource, Organizational Behavior, Theory, and Design in Health Care integrates the study of organizational behavior and organizational theory within the dynamic context of the healthcare industry.

Using a unique meso-perspective, award-winning author Nancy Borkowski explores healthcare organizations from both the micro-level (individual behavior in leadership, intrapersonal and interpersonal issues, groups and teams, managing organizational change) as well as the macro-level (the organization as a whole).

Future and practicing healthcare managers alike will benefit from this reader-friendly, practical text which draws deeply from current research articles, case studies, and healthcare management journals.

 

Key Features: 

  • Provides a clear and comprehensive overview of the essential topics in organizational behavior and organizational theory from the healthcare manager’s perspective.
  • Uses reader-friendly, accessible language to engage the reader.
  • Is filled with real-world examples, surveys, and questionnaires to enhance learning. 

Now available!

  • TestBank
  • Additional Case Studies
  • Detailed Answers to the End-of-Chapter Questions
  • In-Class Activities
  • Journal Article Abstracts/Links
  • PowerPoint Slides - COMING SOON!
    Preface  
    Contributor List  
    Introduction  
Section  One  Micro Level- The Individual
  Part  1  Introduction
    Chapter 1  Overview and History of Organizational Behavior
    Chapter 2  Diversity in Health Care
    Chapter 3  Perceptions and Attitudes
    Chapter 4  Workplace Communication
  Part  2  Understanding Individual Behaviors
    Chapter 5  Content Theories of Motivation
    Chapter 6  Process Theories of Motivation
    Chapter 7  Attribution Theory and Motivation
  Part  3  Leadership
    Chapter 8  Power and Influence
    Chapter 9  Behavioral Theories of Leadership
    Chapter 10  Contingency Theories of Leadership
    Chapter 11  Contemporary Leadership Theories
  Part  4  Intrapersonal and Interpersonal Issues
    Chapter 12  Stress and Conflict
    Chapter 13  Conflict Management, Decision Making, and Negotiation Skills
  Part  5  Groups and Teams
    Chapter 14  Overview of Group Dynamics
    Chapter 15  Groups
    Chapter 16  Teams and Team Building
  Part  6  Managing Organizational Change
    Chapter 17  Organizational Development
    Chapter 18  Resistance to Change and Change Management
Section  Two  Macrolevel- The Organization
  Part  7  Introduction
    Chaper 17  Overview and History of Organizational Theory
    Chapter 20  Strategy and Structure
    Chapter 21  Organization Structures – Contextual Dimension
    Chapter 22  Organization Design – Internal Characteristics

Nancy Borkowski, DBA, CPA, FACHE, FHFMA-Professor, School of Health Professions, University of Alabama at Birmingham, Birmingham, Alabama

Dr. Nancy Borkowski has over 17 years as an academician serving in faculty positions at the University of Alabama at Birmingham, Florida International University and St. Thomas University. In addition, Dr. Borkowski has over 20 years experience in the healthcare industry holding executive positions in physician practice management and managed care. Dr. Borkowski is a two time past recipient of the American College of Healthcare Executive’s Southern Florida Senior Career Healthcare Executive Award. Dr. Borkowski is a certified public accountant and holds Fellow status with both the American College of Healthcare Executives (ACHE) and the Healthcare Financial Management Association (HFMA). Dr. Borkowski is a nationally recognized author with the first edition of her book Organizational Behavior in Health Care being referred to as “one of the most significant advances in the field of health services administration” which was awarded the AJN 2005 Book of the Year Award for nursing leadership and management. Her work has been published in Leadership in Health Services, Group & Organization Management, Organizational Behavior and Human Decision Processes, Health Care Management Review, Journal of Ambulatory Care Management, Journal of Health Administration Education, Journal of Health and Human Services Administration, International Journal of Public Administration, and various other journals. Dr. Borkowski teaches leadership, organizational behavior, and strategic management and is a past recipient of the American College of Healthcare Executives’ Excellence in Teaching Award. Dr. Borkowski continues to consult with and serve on many healthcare companies’ boards. In 2009, she received the Follmer Bronze Merit Award from HFMA and in 2012, Dr. Borkowski was presented ACHE’s Exemplary Service Award for providing significant leadership and contributions to further professional excellence at the chapter, regional and/or national levels.

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PowerPoint Slides,TestBank, Additional Case Studies, Detailed Answers to the End-of-Chapter Questions, In-Class Activities, Journal Article Abstracts/Links

ISBN-13:

Now available!

  • PowerPoint Slides- COMING SOON!
  • TestBank
  • Additional Case Studies
  • Detailed Answers to the End-of-Chapter Questions
  • In-Class Activities
  • Journal Article Abstracts/Links

Click here to request access to download these supplements. 

The following instructor resources are available to qualified instructors for download

ISBN-13: 9780763742850

Additional Resources for Instructors
Answers to End of Chapter Questions
Powerpoint™
Test Bank