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Organizational Behavior, Theory, and Design in Health Care

Author(s): Nancy Borkowski, DBA, CPA, FACHE, Stempel School of Public Health - Department of Health Policy and Management, Florida International University
Details:
  • ISBN-13: 9780763742850
  • ISBN-10:0763742856
  • Paperback    510 pages      © 2009
Price: International Sales $119.95 US List
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Overview

Instructor Resources: Instructor's Manual, TestBank, Answer Key, Case Studies

In one comprehensive resource, Organizational Behavior, Theory, and Design in Health Care integrates the study of organizational behavior and organizational theory within the dynamic context of the healthcare industry.

Using a unique meso-perspective, award-winning author Nancy Borkowski explores healthcare organizations from both the micro-level (individual behavior in leadership, intrapersonal and interpersonal issues, groups and teams, managing organizational change) as well as the macro-level (the organization as a whole).

Future and practicing healthcare managers alike will benefit from this reader-friendly, practical text which draws deeply from current research articles, case studies, and healthcare management journals.

 

Key Features: 

  • Provides a clear and comprehensive overview of the essential topics in organizational behavior and organizational theory from the healthcare manager’s perspective.
  • Uses reader-friendly, accessible language to engage the reader.
  • Is filled with real-world examples, surveys, and questionnaires to enhance learning. 

Now available!

  • TestBank
  • Additional Case Studies
  • Detailed Answers to the End-of-Chapter Questions
  • In-Class Activities
  • Journal Article Abstracts/Links
  • PowerPoint Slides - COMING SOON!

ShowTable of Contents

    Preface  
    Contributor List  
    Introduction  
Section  One  Micro Level- The Individual
  Part  1  Introduction
    Chapter 1  Overview and History of Organizational Behavior
    Chapter 2  Diversity in Health Care
    Chapter 3  Perceptions and Attitudes
    Chapter 4  Workplace Communication
  Part  2  Understanding Individual Behaviors
    Chapter 5  Content Theories of Motivation
    Chapter 6  Process Theories of Motivation
    Chapter 7  Attribution Theory and Motivation
  Part  3  Leadership
    Chapter 8  Power and Influence
    Chapter 9  Behavioral Theories of Leadership
    Chapter 10  Contingency Theories of Leadership
    Chapter 11  Contemporary Leadership Theories
  Part  4  Intrapersonal and Interpersonal Issues
    Chapter 12  Stress and Conflict
    Chapter 13  Conflict Management, Decision Making, and Negotiation Skills
  Part  5  Groups and Teams
    Chapter 14  Overview of Group Dynamics
    Chapter 15  Groups
    Chapter 16  Teams and Team Building
  Part  6  Managing Organizational Change
    Chapter 17  Organizational Development
    Chapter 18  Resistance to Change and Change Management
Section  Two  Macrolevel- The Organization
  Part  7  Introduction
    Chaper 17  Overview and History of Organizational Theory
    Chapter 20  Strategy and Structure
    Chapter 21  Organization Structures – Contextual Dimension
    Chapter 22  Organization Design – Internal Characteristics
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ShowAbout the Author(s)

Nancy Borkowski, DBA, CPA, FACHE-Stempel School of Public Health - Department of Health Policy and Management, Florida International University

Nancy Borkowski, DBA, CPA, FACHE is a visiting professor in the Department of Health Policy and Management at Florida International University’s Robert Stempel  School of Public Health. She earned her Doctorate of Business Administration in Health Services from Nova Southeastern University. Prior to her transition into academia in 1997, Dr. Borkowski held various healthcare executive positions. She is a past recipient of the American College of Healthcare Executive’s Southern Florida Senior Career Healthcare Executive Award.

Dr. Borkowski is a Fellow of the American College of Healthcare Executives and has served on the editorial boards of the Journal of Healthcare Administration Education and the Journal of Healthcare Management. Dr. Borkowski currently serves on the executive committee for the Academy of Management’s Healthcare Management Division.

Her work has been published in Organizational Behavior and Human Decision Processes, Health Care Management Review, Journal of Healthcare Administration Education, Journal of Health and Human Services Administration, International Journal of Public Administration, Hospital Topics, and the Journal of Healthcare Marketing. Her book, Organizational Behavior in Health Care won the 2005 AJN Book of the Year Award.

Dr. Borkowski teaches organizational behavior, leadership, and management. She is a past recipient of the American College of Healthcare Executives’ “Excellence in Teaching” award and the “Developing Healthcare Leaders” award from Jackson Memorial Medical Center’s School of Radiologic Sciences.

Dr. Borkowski continues to consult with and serve on many healthcare companies’ boards. Dr. Borkowski is Past President of the South Florida Healthcare Executive Forum and the Women’s Healthcare Executive Network of South Florida, and serves on the American College of Healthcare Executive’s Southern Florida Regent’s Advisory Council the TreasureCoast Healthcare Executive Network’s board of directors.

 

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