Nurse-Client Communication: A Life Span Approach

Ch I: PERSPECTIVES AND PRINCIPLES OF
THERAPEUTIC COMMUNICATION

Learner Objectives

Key Terms

Introduction

Communication Theories

Factors and Trends Associated with Communication

Modes of Communication

Legal and Ethical Considerations

Chapter Summary

Suggestions for Clinical and Experiential Activities

Questions and Answers

Research Abstract

References

Internet Activities

Ch II: THERAPEUTIC COMMUNICATION TECHNIQUES

Learner Objectives

Key Terms

Introduction

Therapeutic Communication Techniques

Critical Thinking Question

Life Span Considerations

Critical Thinking Question

Chapter Summary

Suggestions for Clinical and Experiential Activities

Questions and Answers

Research Abstract

References

Internet Activities

Ch III: NURSE-CLIENT INTERACATIONS:
STRENGTHENING CARE PARTNERSHIPS

Learner Objectives

Key Terms

Introduction

The Nurse-Client Relationship

The Impact of Technologies on Interpersonal Relationships

Self-Awareness and Personal Development

Life Span Considerations

Collaborative Relationships

Ethical and Legal Considerations

Chapter Summary

Suggestions for Clinical and Experiential Activities

Questions and Answers

Research Study 1 and 2

References

Internet Activities

Ch IV: CULTURAL ASPECTS OF COMMUNICATION

Learner Objectives

Key Terms

Introduction  

Changing Demographics

Health Care Disparities

Theoretical Considerations of Cultural Competence

Culture and Communication across the Life Span

Critical Thinking Question

Chapter Summary

Clinical and Experiential Activities

Questions and Answers

Research Abstract

References

Internet Activities

Ch V: PROFESSIONAL DEVELOPMENT:
LEADING THROUGH EFFECTIVE COMMUNICATION

Learner Objectives

Key Terms

Introduction  

What Constitutes an Effective Leader?

Systems Thinking

Professional Assertiveness

Shared-Decision Making

Conflict Management

Critical Thinking Question

Negotiation Skills

Team Building Skills

Public Speaking Skills

Self-Renewal: The Forgotten Leadership Competence

Chapter Summary

Clinical and Experiential Activities

Questions and Answers

Research Abstract

References
Internet Activities

• "This would be a good beginning text for nursing students, but it also has valuable information for nurses in general who would like to improve on their therapeutic communication both in their interpersonal lives as well as their professional lives. The critical thinking questions would lend themselves well to class discussion and the vignettes are especially helpful in role modeling effective communication techniques with clients, families, physicians, and other team members. The lifespan approach and the chapter on culture make this book very timely due to changing societal demographics and the advances in information technology."

   -Vicki Ann Moss, DNSc, MS, BSN, RN

  Doody’s Review Service

  August 2006

• Chapter One
• Chapter Two