Technical Support
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Our customers are important to us, which is why Jones & Bartlett Learning is pleased to provide the highest quality of service to our customers.

For issues concerning placing orders, product availability or content please contact Customer Service.

For Instructors looking to set up new courses or requesting desk copies please contact your Sales Representative.

For Instructors looking to order Instructor's Resources, please locate the product in our catalog and click the 'Resources' link at the bottom.

For Technical Support requests, including log in issues, errors and general instruction on using our system please contact us through our Tech Support Center.
There you will be able to search through help documents, send us support requests and chat with Support reps.

For Instructors using Navigate products, we've created a comprehensive Navigate Instructor's Training Manual.

For Instructors and Students wishing to learn more about our Navigate products, we've created support videos at

System Requirements
Your computer/mobile device should match one of the supported browser and operating system configurations. Products may run on newer (or even slightly older) versions of these browsers, but a version is not considered fully supported unless it is specified with an "X" in the matrix below.

"+" Indicates minimum version, tested to latest current version widely available.
* Excludes Kindle and Nook platforms.

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