Page Tools:

Managing Health Organizations for Quality and Performance

Author(s): L. Fleming Fallon, Jr., MD, DrPH, MBA, Bowling Green State University
James W. Begun, PhD, Professor, University of Minnesota School of Public Health, Minneapolis, Minnesota
William J. Riley, PhD, Associate Dean, School of Public Health, University of Minnesota, Minneapolis, Minnesota
Details:
  • ISBN-13: 9781449653279
  • Product With Access Code    380 pages      © 2013
Price: $135.95 US List
Add to Cart Request a Review Copy

Instructor Resources Available Now: Instructor's Manual, PowerPoints, TestBank

Managing Health Organizations for Quality and Performance provides health administration students and practitioners with a solid foundation in quality management and best-in-class healthcare services.

Structured around four management functions—planning, organizing, facilitating, and controlling quality and service improvements—Managing Health Organizations for Quality and Performance takes a systems approach, interlacing topics from marketing to staff motivation, and from collaboration to change management. The text goes beyond theoretical models to focus on day-to-day responsibilities and realities.

The authors bring a breadth of real-world experience to the teaching of management principles. Managing Health Organizations for Quality and Performance reflects current management trends and developments in the field, both in clinical care and public health.

This essential text features:

Preface  Preface
  Chapter  1  Introduction
  Chapter  2  The Policy Context for Management
  Chapter  3  Strategic Planning
  Chapter  4  Marketing
  Chapter  5  Preparing for Emergencies
  Chapter  6  Structuring for Improvement
  Chapter  7  Managing Organizational Dynamics
  Chapter  8  Organizing Human Resources
  Chapter  9  Building a Culture of Improvement
  Chapter  10  Developing Self and Others
  Chapter  11  Motivating for Improvement
  Chapter  12  Collaborating Inside the Organization
  Chapter  13  Collaborating Outside the Organization
  Chapter  14  Managing Performance and Quality
  Chapter  15  Managing Finance and Budgets
  Chapter  16  Managing Information
  Chapter  17  Managing Change
  Chapter  18  Conclusion: Leading the Way

L. Fleming Fallon, Jr., MD, DrPH, MBA-Bowling Green State University

Fleming Fallon is Professor of Public Health at Bowling Green State University, Bowling Green, Ohio. He is also the Director of the Northwest Ohio Consortium for Public Health, an accredited MPH degree program that is offered jointly by Bowling Green State University and the University of Toledo. He has many years of experience as a management consultant and has authored 6 books and more than 350 papers and book chapters on a variety of topics as well as making presentations throughout the world. Dr. Fallon has written a weekly newspaper column entitled “Health Thoughts” continuously since 1995. He was a consultant specializing in human resources with A. T. Kearney. He has served as both a member and president of a local board of health.

 

Dr. Fallon is a physician with residency training in occupational and environmental medicine. He received a DrPH degree in environmental health science from Columbia University, New York, his MD degree from St. Georges University School of Medicine, St. Georges, Grenada and an MBA from the University of New Haven, New Haven, Connecticut.

James W. Begun, PhD-Professor, University of Minnesota School of Public Health, Minneapolis, Minnesota

William J. Riley, PhD-Associate Dean, School of Public Health, University of Minnesota, Minneapolis, Minnesota

The following instructor resources are available to qualified instructors for download

ISBN-13: 9781449653279

Angel ready Test Bank
BlackBoard ready Test Bank
Desire to Learn ready Test Bank
Instructor Manual
Moodle ready Test Bank
Slides in PowerPoint Format
Test Bank