Page Tools:

The Effective Health Care Supervisor, Eighth Edition

Author(s): Charles R. McConnell, MBA, CM, Human Resource and Editorial Consultant, Ontario, New York
Details:
  • ISBN-13: 9781284054415
  • Paperback    560 pages      © 2015
Price: $100.95 US List
Add to Cart Request a Review Copy

Doody's Weighted Numerical Score: 100 - 5 Stars!

"This is an excellent addition to any management library. It is well written, thorough, and covers a wide range of relevant topics. It is a great way to explore supervision and management topics."

~Cynthia Lee Cummings, RN, MSN, EdD(University of North Florida Brooks College of Health)

“I have seen numerous texts and this is the best. Students at the grad level and in the field really benefit from it. Thanks for a quality publication.”
~John A. Romas, MPH, PhD, Health Science, Department, Minnesota State University

The Eighth Edition of this best-selling text continues to offer proven, hands-on, practical applications of both classic and current management principles in the healthcare setting. Packed with strategies, techniques, and tools to build or reinforce your management skills and meet the never-ending challenges that one may face daily as a healthcare supervisor, students and professionals alike will benefit from this classic guidebook that is now more reader-friendly and accessible.

Key Features

  • Particularly valuable to those new to management and supervisory responsibilities
  • Deals with the fundamentals of management from the unique context of the healthcare organization
  • Useful as a classroom tool and also as a working guide, a text students will want to keep and refer to later
  • Thoroughly updated, including two new chapters on the “Evolving Supervisory Role” and the “Volatile Healthcare Environment

Pedagogy

  • Intro Quote
  • Chapter Objectives
  • “Situation”
  • Dialogues
  • Questions for Review and Discussion
  •  “Exercise”
  • Notes
  Preface
  About the Author
  Part  I  The Setting
    Chapter  1  The Evolving Supervisory Role
    Chapter  2  The Volatile Healthcare Environment
    Chapter  3  The Nature of Supervision: Health Care and Everywhere
    Chapter  4  Management and Its Basic Functions
  Part  II  The Supervisor and Self
    Chapter  5  Delegation and Empowerment: Forming Some Good Habits
    Chapter  6  Time Management: Expanding the Day without Stretching the Clock
    Chapter  7  Self-Management and Personal Supervisory Effectiveness
  Part  III  Interviewing: Start Strong to Recruit Successfully
    Chapter  8  Interviewing: Start Strong to Recruit Successfully
    Chapter  9  Leadership and the Supervisor
    Chapter  10  When the Employees are Professionals
    Chapter  11  Motivation: Intangible Forces and Slippery Rules
    Chapter  12  Performance Appraisal: Cornerstone of Employee Development
    Chapter  13  Criticism and Discipline: Guts, Tact, and Justice
    Chapter  14  The Problem Employee and Employee Problems
    Chapter  15  The Supervisor and the Human Resource Department
  Part  IV  The Supervisor and the Task
    Chapter  16  Ethics and Ethical Standards
    Chapter  17  Decisions, Decisions
    Chapter  18  Management of Change: Resistance Is Where You Find It
    Chapter  19  Communication: Not by Spoken Words Alone
    Chapter  20  How to Arrange and Conduct Effective Meetings
    Chapter  21  Budgeting and Cost Control
    Chapter  22  Quality and Productivity: Sides of the Same Coin
    Chapter  23  Teams, Team Building, and Teamwork
    Chapter  24  Methods Improvement: Making Work—and Life—Easier
    Chapter  25  Reengineering and Reduction-in-Force
    Chapter  26  Continuing Education: Your Employees and You
    Chapter  27  The Supervisor and the Law
    Chapter  28  Living with HIPAA
    Chapter  29  Organizational Communication: Looking Up, Down, and Laterally
    Chapter  30  Unions: Avoiding Them When Possible and Living with Them When Necessary
    Chapter  
  Annotated Bibliography
  List of Quotations

Charles R. McConnell, MBA, CM-Human Resource and Editorial Consultant, Ontario, New York

Charles R. McConnell started his professional career in industrial and management engineering, followed by 29 years in human resources management in the healthcare industry. During those years he served as a human resources manager for affiliated organizations of a multi-facility healthcare system based in Rochester, New York, and earlier as a senior consultant with the Management and Planning Services division of the Hospital Association of New York State. He currently is an independent human resources and editorial consultant who has published more than 20 books and numerous articles, and serves as editor of a quarterly professional journal. He holds a BS in engineering and an MBA from the State University of New York at Buffalo, and has served as adjunct faculty at several colleges.

  • "This is an excellent addition to any management library. It is well written, thorough, and covers a wide range of relevant topics. It is a great way to explore supervision and management topics."

    —Cynthia Lee Cummings, RN, MSN, EdD (University of North Florida Brooks College of Health)

    Doody's Weighted Numerical Score: 100 - 5 Stars!

The following instructor resources are available to qualified instructors for download

ISBN-13: 9781284054415

Angel ready Test Bank
BlackBoard ready Test Bank
Desire to Learn ready Test Bank
Instructor Manual
Moodle ready Test Bank
Slides in PowerPoint Format
Test Bank