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Hospitals: What They Are and How They Work, Fourth Edition

Author(s): Donald J. Griffin, MBA, MS, MS, JD, FACHE, Assistant Professor, School of Health Administration, Texas State University, San Marcos, Texas
  • ISBN-13: 9780763791094
  • Paperback    438 pages      © 2012
Price: $149.95 US List
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Instructor Resources: PowerPoints, TestBank

Get an Inside Look at the Modern Hospital

Hospitals: What They Are and How They Work, Fourth Edition, guides healthcare students through the inner workings of one of today’s most complex organizations: the modern acute-care hospital.
From a history of hospitals and health care; to an explanation of the roles of management, physicians, nurses, and staff; to administrative and financial services, this essential text walks readers through every facet of the hospital organization.
Today’s hospital is an exercise in integrative care, interweaving multiple disciplines to deliver superior patient care. Hospitals: What They Are and How They Work, Fourth Edition, explores the vital collaboration between healthcare providers and diverse practices including clinical laboratory science, pharmacy, physical therapy, and social services, while evaluating the relationship of quality, efficiency, and cost.
In this revised edition, new contributing experts augment each chapter with new material on subjects including hospital finance, medical records, nursing, and more.
Hospitals: What They Are and How They Work, Fourth Edition, provides:
• A macro view of the modern hospital organization
• A resource for healthcare students of all types, including those studying medicine, nursing, administration, or management
• An examination of every hospital department and how they all collaborate
• A consistent, seamless chapter framework for easy instruction

Features & Benefits

  • Provides a comprehensive look at the inner-workings of a modern acute care hospital.
  • Features new contributing authors for each chapter—experts on issues such as hospital finance, medical records, laboratory science, nursing, and more.
  • Using a consistent framework, the chapters are woven together to provide seamless instruction for your students.
  • Begins with a history of hospitals, hospital leadership and the board, then spans to the hands-on care-givers such as the medical staff, nurses, lab, imaging, pharmacy and various therapists, then covers ancillary and support services and the all too important finance division.
  • Designed for healthcare students of all types, whether clinical such as medical students, nursing, respiratory, or laboratory, or non-clinical students such as healthcare administration, health information management, or healthcare finance…anyone seeking a macro view of today’s hospital delivery system.

Applicable Courses

Hospital Administration, Leadership and Organizations in Health Care Services, Health Care Administration in Action

Part  1  An Overview of Hospitals
  Chapter  1  History of Hospitals and Healthcare
  Chapter  2  Hospitals and Important Hospital Trends
Part  2  Leadership
  Chapter  3  Organizational Structure, the Governing Body, and the CEO
Part  3  Accessing the Hospital
  Chapter  4  Doorways into the Hospital
Part  4  The Hospital Team
  Chapter  5  The Medical Staff
  Chapter  6  Physician Extenders
  Chapter  7  Nursing Services
  Chapter  8  Older Patients in the Hospital
Part  5  Key Ancillary Services
  Chapter  9  Clinical Laboratory and the Pathologist
  Chapter  10  Diagnostic Imaging and Therapeutic Radiology Departments
  Chapter  11  Physical Therapy
  Chapter  12  Respiratory Therapy
  Chapter  13  Communication Disorders
  Chapter  14  Pharmacy
Part  6  Patient Support Services
  Chapter  15  Hospital Essentials
  Chapter  16  Social Services
  Chapter  17  Health Information Management
Part  7  Facilities Support and Security
  Chapter  18  Supporting the Medical Center
  Chapter  19  Safeguarding the Hospital
Part  8  Administrative Services and Issues
  Chapter  20  Human Resources, Risk Management, Legal Services, and Corporate Compliance
  Chapter  21  The Importance of Diversity in a Health Care Organization
  Chapter  22  Hospital Accreditation and Liscensing
  Chapter  23  Hospital Marketing
  Chapter  24  Strategic Planning
Part  9  Hospital Financial Issues
  Chapter  25  Finance
  Chapter  26  Generating Revenue – 3rd Party Payers by Types and Percentages
Part  10  Evaluating and Insuring the Quality of Care
  Chapter  27  Performance Improvement
  Chapter  28  The Importance of Bioethics
Appendix  A  Case Studies
Appendix  B  Glossary
Appendix  C  Hospital URLs

Donald J. Griffin, MBA, MS, MS, JD, FACHE-Assistant Professor, School of Health Administration, Texas State University, San Marcos, Texas


Don spent 20+ years managing hospitals in the United States, Saudi Arabia, the United Arab Emirates, and China. He has been on the faculty of three universities teaching healthcare administration courses and has also practiced law in Texas and Oklahoma. 

Don and his wife Polly have made their home in San Marcos, Texas where he is on the faculty of Texas State University teaching courses in the School of Health Administration. 

Additional Titles by this Author
  • "It is easy to see why this book has entered its fourth edition. Despite all the transformational changes in the health care industry over the last several decades, the hospital remains the nexus of most all health care delivery activity. To understand the U.S. health care system requires a full grasp of hospital structure and operations, and that is what available in this book.

    In just short of 400 pages, Griffin comprehensively explains every aspect of the hospital. This includes the numerous operational departments, the categories of professional personnel, critical functional areas like marketing, planning, finance, and compliance. Separate chapters are devoted to new challenges facing hospital leaders, like diversity, ethics, and revenue growth.

    The writing is succinct and lucid. Each chapter contains references, suggested readings, and review questions. Twenty focused case studies useful for discussion are included at the end of the book."

    --George Moseley, III, MBA, JD, Department of Health Policy and Management, Harvard University School of Public Health

The following instructor resources are available to qualified instructors for download

ISBN-13: 9780763791094

Slides in PowerPoint Format
Test Bank

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