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Nurse Manager Engagement
Strategies for Excellence and Commitment

Author(s): Barbara L. Mackoff, EdD, Visiting Professor of Nursing, Adelphi University, Garden City, New York
  • ISBN-13: 9780763785338
  • Paperback    212 pages      © 2011
Price: $104.95 US List
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Nurse Manager Engagement: Strategies for Excellence and Commitment is based on the groundbreaking and highly regarded national "Nurse Engagement Study" project funded by The Robert Wood Johnson Foundation. The book builds upon the key ideas in the study by including examples from Dr. Mackoff’s conversations and key teaching points from her work with several hundred nurse managers in the three years following this innovative study. Nurse Manager Engagement offers a groundbreaking approach—one that distinguishes it from other nurse management books by a focus on building a model of the solution rather than a description of the problem. It focuses on the crucial role of the nurse manager in engaging staff nurses and building a pipeline for future nurse leadership.


Applicable Courses

Perfect for graduate-level courses in nursing leadership!
About the Author  
  Chapter 1  Begin in the middle
  Chapter 2  Individual behaviors linked to Line of Sight
  Chapter 3  The Signature Behaviors of Emotional Mastery
  Chapter 4  CNOs on Signature Behaviors
  Chapter 5  Signatures of Organizational Culture
  Chapter 6  What Do Nurse Managers Really Want?
  Chapter 7  The Practice of Engagement: Actionable Ideas
Appendix A  Full Interview Transcript
Appendix B  Full Interview Transcript
Appendix C  Full Interview Transcript

Barbara L. Mackoff, EdD-Visiting Professor of Nursing, Adelphi University, Garden City, New York

Dr. Barbara Mackoff is a consulting psychologist, author and leadership educator with a strong focus on the demands of nursing practice.  She is a visiting professor at the Adelphi University School of Nursing in New York and a core faculty member of The Nurse Management Fellowship program of The American Association of Nurse Executives
She was the principal investigator of a national research study of Nurse Manager Engagement funded by the Robert Wood Johnson Foundation. She is on the faculty of The University of Colorado’s Rocky Mountain Leadership Program and has been a scholar in residence at both Massachusetts General Hospital and Brigham and Women’s hospital in Boston.
Her bold approach to leadership is in demand by healthcare organizations across the country including The National Organization of Nurse Executives, The Nursing Leadership Academy, The National Association of Healthcare Executives, Baylor Healthcare, US Healthcare, Providence Hospital, University of Washington Hospital, AtlantiCare, Portland Children’s Hospital, Jackson Hospital, Baltimore Franklin Square Hospital, Houston Methodist Hospital, and the MD Anderson Cancer Center.
Dr. Mackoff’s research has been published in the Journal of Nursing Administration and Nursing Leader. She is the author of five highly praised books that have been published in five languages including the Art of Self- Renewal and co-author of The Inner Work of Leaders: Leadership as a Habit of Mind. Her
Dr. Mackoff graduated cum Laude from Tufts University, received a Master of Arts in teaching from the University of Massachusetts, a masters and doctoral degree from Harvard University. She has held educational and clinical appointments at Tufts University, Northeastern University, The University of Washington Medical School and Department of Psychiatry and Behavioral Sciences.
Dr. Mackoff’s perspectives on leadership and productivity in her appearances on The Today Show, CBS Morning News, CNN and All Things Considered and her work has been profiled in The New York Times, USA Today and the Washington Post.
  • I recommend this exceptional work to all my colleagues. This is a must read for everyone in the C suite if we are to engage, evolve and enrich our middle managers.  The role of senior leader is to inspire and provide shoulders to stand on for other members of the leadership team.  Nurse Manager Engagement provides multiple exemplars on the value of middle manager engagement as a key strategy to achieving and sustaining a high reliability culture that continue to excel in the face on continuous change.  

    Linda Burnes Bolton
    , DrPH., RN, FAAN
    Vice President, Nursing and Chief Nursing Officer
    Cedars-Sinai Health System

    Nurse managers have the best and toughest role in health care. Barbara Mackoff’s insightful book, Nurse Management Engagement, uses the dynamics of storytelling to guide and inspire current and future nurse leaders. A timely and important work, Mackoff's book showcases the power nurses have to impact patient care, drive healthcare policy, and influence the future of the profession.

    Jeanette Ives Erickson, Phd., RN, FAAN
    Vice President,Chief Nursing Officer
    Massachusetts General Hospital

    If there are no engaged, committed, and competent managers, there are no empowered nurses. This book hits at the core of that understanding and through the integration of research, story, and application, this book makes real the competence of sustainable leadership engagement. I can’t imagine not having it as a key resource for contemporary management development and I am happy to give it my highest recommendation.

    Tim Porter-O'Grady, DM, EdD, ScD(h), APRN,  FAAN
    author of  The Quantum Leader and Innovation Leadership
    Associate Professor, Leadership Scholar
    College of Nursing & Healthcare Innovation
    Arizona State University, Phoenix, AZ

    A must-read book for anyone who is interested in creating a workplace that inspires and engages their nurse leaders! These research findings shed light on the important aspects of the role that help keep leaders engaged whole-heartedly and passionately in their work. Perfect for today's tumultuous times.

    Jo Manion, PhD, RN, NEA-BC, FAAN
    Author, From Management to Leadership
    President, Manion & Associates Oviedo, Florida