Chapter 1 Introduction to the Fire Officer
Chapter 2 Preparing for Promotion
Chapter 3 Fire Fighters and the Fire Officer
Chapter 4 Understanding People: Management Concepts
Chapter 5 Organized Labor and the Fire Officer
Chapter 6 Safety and Risk Management
Chapter 7 Training and Coaching
Chapter 8 Evaluation and Discipline
Chapter 9 Leading the Fire Company
Chapter 10 Working in the Community
Chapter 11 Handling Problems, Conflicts, and Mistakes
Chapter 12 Pre-Incident Planning and Code Enforcement
Chapter 13 Budgeting and Organizational Change
Chapter 14 Fire Officer Communications
Chapter 15 Managing Incidents
Chapter 16 Fire Attack
Chapter 17 Fire Cause Determination
Chapter 18 Crew Resource Management
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