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Organizational Behavior in Health Care, Second Edition

Author(s): Nancy Borkowski, DBA, CPA, FACHE, Stempel School of Public Health - Department of Health Policy and Management, Florida International University
Details:
  • ISBN-13: 9780763763831
  • Paperback    420 pages      © 2011
Price: International Sales $111.95 US List
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Overview

Instructor Resources: Answer Key, Case Studies, Instructor's Manual, PowerPoints, TestBank

Organizational Behavior in Health Care was written to assist those who are on the frontline of the industry everyday—healthcare managers who must motivate and lead very diverse populations in a constantly changing environment.

Designed for graduate-level study, this book introduces the reader to the behavioral science literature relevant to the study of individual and group behavior, specifically in healthcare organizational settings. Using an applied focus, it provides a clear and concise overview of the essential topics in organizational behavior from the healthcare manager’s perspective.

Organizational Behavior in Health Care examines the many aspects of organizational behavior, such as individuals’ perceptions and attitudes, diversity, communication, motivation, leadership, power, stress, conflict management, negotiation models, group dynamics, team building, and managing organizational change. Each chapter contains learning objectives, summaries, case studies or other types of activities, such as, self-assessment exercises or evaluation.

New to the Second Edition:

  • NEW research regarding diversity in healthcare was added to Chapter 2. 
  • NEW chapter: “Attribution Theory and Motivation” provides the reader with a better understanding of the highly cognitive and psychological mechanisms that influence motivation levels.
  • The three chapters on Leadership were updated and expanded.
  • Chapter 13 was divided into two NEW chapters for easier reading “Decision Making” and “Conflict Management and Negotiation Skills.”
  • Chapter 19 was revised.
  • New case studies and examples were added throughout the book.

 

ShowTable of Contents

Preface

PART 1    INTRODUCTION

Chapter   1: Overview and History of Organizational Behavior

Chapter   2: Diversity in Health Care

Chapter   3: Perceptions and Attitudes

Chapter   4: Workplace Communication

PART 2    UNDERSTANDING INDIVIDUAL BEHAVIORS

Chapter   5: Content Theories of Motivation

Chapter   6: Process Theories of Motivation

Chapter   7: Attribution Theory and Motivation

PART 3    LEADERSHIP

Chapter   8: Power and Influence

Chapter   9: Behavioral Theories of Leadership

Chapter 10: Contingency Theories of Leadership         

Chapter 11: Contemporary Leadership Theories

PART 4    INTRAPERSONAL AND INTERPERSONAL ISSUES

Chapter 12: Stress and Stress Management

Chapter 13: Conflict and Conflict Management

Chapter 14: Decision Making and Negotiation Skills

PART 5    GROUPS AND TEAMS

Chapter 15: Overview of Group Dynamics

Chapter 16: Groups

Chapter 17: Teams and Team Building

PART 6    MANAGING ORGANIZATIONAL CHANGE

Chapter 18: Organizational Development

Chapter 19: Resistance to Change and Change Management
CONCLUSION – Closing Remarks


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ShowAbout the Author(s)

Nancy Borkowski, DBA, CPA, FACHE-Stempel School of Public Health - Department of Health Policy and Management, Florida International University

Nancy Borkowski, DBA, CPA, FACHE is a visiting professor in the Department of Health Policy and Management at Florida International University’s Robert Stempel  School of Public Health. She earned her Doctorate of Business Administration in Health Services from Nova Southeastern University. Prior to her transition into academia in 1997, Dr. Borkowski held various healthcare executive positions. She is a past recipient of the American College of Healthcare Executive’s Southern Florida Senior Career Healthcare Executive Award.

Dr. Borkowski is a Fellow of the American College of Healthcare Executives and has served on the editorial boards of the Journal of Healthcare Administration Education and the Journal of Healthcare Management. Dr. Borkowski currently serves on the executive committee for the Academy of Management’s Healthcare Management Division.

Her work has been published in Organizational Behavior and Human Decision Processes, Health Care Management Review, Journal of Healthcare Administration Education, Journal of Health and Human Services Administration, International Journal of Public Administration, Hospital Topics, and the Journal of Healthcare Marketing. Her book, Organizational Behavior in Health Care won the 2005 AJN Book of the Year Award.

Dr. Borkowski teaches organizational behavior, leadership, and management. She is a past recipient of the American College of Healthcare Executives’ “Excellence in Teaching” award and the “Developing Healthcare Leaders” award from Jackson Memorial Medical Center’s School of Radiologic Sciences.

Dr. Borkowski continues to consult with and serve on many healthcare companies’ boards. Dr. Borkowski is Past President of the South Florida Healthcare Executive Forum and the Women’s Healthcare Executive Network of South Florida, and serves on the American College of Healthcare Executive’s Southern Florida Regent’s Advisory Council the TreasureCoast Healthcare Executive Network’s board of directors.

 

Additional Titles by this Author

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ShowReviews

  • "...one of the most significant advances in the field of health services administration."

    —Ronald P. Hudak, JD, PhD, Marymount University

  • "...a first rate text. It balances theoretical rigor with practical experience and makes it applicable to students at both the undergraduate and master's levels."

    —Eric S. Williams, PhD, University of Alabama at Tuscaloosa

  • "...well organized, well written, and presented in a way that is easy to understand."

    —Ann Tomey, Indiana State University

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ShowSamples & Additional Resources

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ShowResources

    • show overviewClick here to request access to these instructor resources.

      The following instructor resources are available to qualified instructors for download

      ISBN-13: 9780763763831

      Angel ready Test Bank
      Answers to End of Chapter Questions
      BlackBoard ready Test Bank
      Case Studies
      Desire to Learn ready Test Bank
      Instructor Manual
      Moodle ready Test Bank
      Powerpoint™
      Test Bank
  • Bundles
    • $183.95 Add to Cart

      BU- ORGANIZATIONAL BEHAVIOR IN HC 2E/COLLAB DISCIPLINES HC

      Bundle ISBN: 9780763792442
      Organizational Behavior in Health Care, Second Edition with Collaboration Across the Disciplines
    • $150.95 Add to Cart

      BU- SLEE HEALTH CARE TERMS 5E/ ORGAN BEHAV IN HC

      Bundle ISBN: 9780763792480
      BU- SLEE HEALTH CARE TERMS 5E/ ORGAN BEHAV IN HC
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