Preface
Chapter 1 The Role and Function of Quantitative Methods in Health Services Management
Section I Foundation Competencies
Chapter 2 Working with Numbers
Chapter 3 Flow Charting
Chapter 4 Time Value of Money
Section II Forecasting Competencies
Chapter 5 The Art and Science of Forecasting
Chapter 6 Trend Forecasting Techniques
Chapter 7 Regression Forecasting
Section III Designing and Analyzing Systems
Chapter 8 Analyzing Capacity and Resources
Chapter 9 Managing Waiting Lines
Section IV Project Analysis
Chapter 10 Decision Analysis
Chapter 11 Economic Analysis
Chapter 12 Program Evaluation Review Technique (PERT)
Chapter 13 Financial Evaluation of Projects
Chapter 14 Quality Analysis
Section V An Application of Quantitative Methods
Chapter 15 Quantitative Analysis in Strategic Planning
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