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Clinical Delegation Skills: A Handbook for Professional Practice, Fourth Edition

Author(s): Ruth Hansten, RN, MBA, PhD, FACHE, Principal, Hansten Healthcare PLLC
Marilynn Jackson, PhD, RN, Healthcare Consultant, Intuitive Options
  • ISBN-13: 9780763755799
  • Paperback    435 pages      © 2009
Price: $141.95 US List
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Now with a Focus on Evidence-Based Practice!

Clinical Delegation Skills helps students and practicing nurses better understand delegation skills and apply them effectively when working with others while still meeting patient needs. Practical, easy to read, and full of checkpoints and exercises, this renowned text teaches readers about the world of professional health care roles and accountability, as well as how to communicate effectively, provide feedback, evaluate outcomes, handle conflict, and address leadership strengths and weaknesses.  The book focuses on higher-order critical thinking skills, emotional intelligence, and clinical judgment.

The Fourth Edition has been completely revised and updated and reflects all new delegation laws and policies, current evidence-based research that supports the efficacy of team work and delegation in clinical settings, unit-based care delivery modalities, step by step methods to stay safe while using assistive personnel, new information on Magnet Status for hospitals, and an entirely new resource section.

NEW Key Features Include:

  • Chapter Opener and Highlighted Quotations
  • Chapter Skills
  • Checkpoint Questions and Answers
  • Nurse Delegation Forms

New Information on Magnet Status has been added making this an ideal reference for Magnet Hospitals!


Features & Benefits

Key Features Include:

  • Chapter Opener and Highlighted Quotations
  • Chapter Skills
  • Checkpoint Questions and Answers
  • Case Studies
  • Nurse Delegation Forms

About the Authors




Chapter 1: The Overall Process of Delegation

Chapter 2: Know Your World

Chapter 3: Know Your Practice: Is My License on the Line?

Chapter 4: Know Your Organization: What About Where I Work?

Chapter 5: Know Yourself

Chapter 6: Know What Needs to Be Done

Chapter 7: Know Your Delegate

Chapter 8: Know How to Communicate

Chapter 9: Know How to Resolve Conflict: Getting Coworkers to Work Together as a Team

Chapter 10: Know How to Give Feedback

Chapter 11: Know How to Evaluate: How Well Has the Delegation Process Produced the Outcomes I Wanted to Achieve?

Recommended Resources


Ruth Hansten, RN, MBA, PhD, FACHE-Principal, Hansten Healthcare PLLC

Ruth Hansten RN, MBA, PhD, FACHE is the author of six books and numerous articles. Her mission is to promote  healing and wholeness, transforming organizations through relationship enhancement and skills development. 

With over 30 years of experience in nursing, she brings both a practical and humorous approach to the essential work that nurses do.  For the past 19 years her national consulting practice has worked with nursing care delivery models, critical thinking, delegation and leadership skills, and interdisciplinary team development. She has developed a care delivery model and philosophy called Relationship and Results Oriented Healthcare™ (RROHC) and this model had resulted in improved patient outcomes, clinical indicators, employee engagement, provider satisfaction, and healthcare employee retention. Her doctoral research focused on critical thinking and clinical judgment and she incorporates her research into her teaching and consulting strategies.  In 2008 the 4th edition of her Clinical Delegation Skills: A Handbook for Professional Practice book will be published as will her Relationship & Results Oriented Healthcare Implementation Manual.   She is most proud of being voted “boss of the year” by the MWBA in Spokane, WA, one of the “great head nurses” by the AJN in the 1980s, and helping raise 5 kids.  She currently serves as a board trustee at a Pacific NW medical center.  Visit her website, and and her blog ( for a list of her books and articles.


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Marilynn Jackson, PhD, RN-Healthcare Consultant, Intuitive Options

Noted author of numerous articles and award winning books, Marilynn’s work has focused on the concepts of delegation, critical thinking, and creative expression.  She served as graduate faculty for the University of Phoenix, teaching courses in management, leadership, collaboration and conflict, among many others.  Changing directions to reflect her work with intuitive nursing practice ( and energy therapies, Marilynn is now a certified healing touch practitioner and a certified clinical aromatherapist, with a growing private practice in the Treasure Valley of Oregon.  She teaches classes in both modalities and is available for private and group consultation.

Additional Titles by this Author