1 Human Resource Management in the Fire Service
2 Strategic Planning, Mission/Vision Casting, and Policy Development
3 Organizational Behavior and Culture
4 The Legal Environment
5 Community Outreach, Recruitment, & Retention
6 Selection and Promotion of Employees
7 Labor-Management Relationship
8 Team Building
9 Performance Management
10 Conflict Resolution
11 Diversity in the Workplace
12 Safety, Health and Wellness Programs
13 Training and Professional Development
14 Future of the Fire Service
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