Chapter 1: Pretest
Chapter 2: Case Management Concepts
Chapter 3: Case Management Principles and Strategies
Chapter 4: Psychosocial and Support Systems
Chapter 5: Healthcare Management and Delivery
Chapter 6: Healthcare Reimbursement
Chapter 7: Vocational Concepts and Strategies
Chapter 8: Post-Test
Appendix A: Case Management Certification Criteria
Appendix B: Consent Agreement Form
Appendix C: Patient Case Report
Appendix D Vendor Progress Report
Appendix E: Alternate Benefit Plan
Appendix F: CMSA 1996 Statement Regarding Ethical Case Management Practice
Appendix G: Global Assessment of Functioning (GAF) Scale
Appendix H: Community Resources
Appendix I: Web Sites
Appendix J: Reading List
Appendix K: DSM-IV Multiaxial Classification
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