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Managing Health Care Business Strategy

Author(s): George B. Moseley III, MBA, JD
Details:
  • ISBN-13: 9780763734169
  • ISBN-10:0763734160
  • Hardcover    344 pages      © 2009
Price: International Sales $107.95 US List
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Overview

Instructor Resources: Instructor's Manual, PowerPoints, TestBank, Answer Key

Visit the author's blog at http://managinghealthcarestrategy.blogspot.com/.

This is the definitive textbook on strategic planning and management in healthcare organizations for those pursuing a career in health care in undergraduate, business, and medical schools, as well as ancillary health professions such as nursing or physician assistant. Established health care professionals, including doctors who are completing programs in business administration, will also find this text to be extremely valuable in preparation for greater involvement in the management of healthcare delivery.

The book features all the basic information on strategic planning and management within the unique context of organizations concerned with the delivery and financing of health care. It does this by noting the singular strategic environment in health care, explaining the special procedures and options available to health care organizations, and providing real-life examples in the form of case studies.

It includes not only a description of the basic multi-step process of creating and then managing a strategic plan, but also a detailed look at the role played by the key business functions (finance, marketing, human resources, information technology, and law) as well as specific strategic options (merger/acquisition, reorganization, joint venture) and some of the popular tools for analyzing strategic situations (balanced scorecard, Six Sigma, SWOT).

ShowTable of Contents

 All chapters include Study Questions, Learning Exercises, and References

 Chapter One – Basic Strategy Concepts

  • Definition of the concept of “strategy”
  • Purpose of strategic management
  • Levels of strategy
  • Strategic thinking or strategic mindset
  • Incremental vs revolutionary strategy
  • Intended vs actual strategy
  • Strategic planning and management
  • Strategic direction
  • How organizations benefit from practicing strategic planning and management
  • How strategic management goes wrong
  • Barriers to strategic management
  • Focus on the health care and Biotechnology industries
  • Environmental forces that affect strategy-making in the health care and Biotechnology industries

 Chapter Two – Internal Audit of Strategic Assets

  • Analysis of Historical Financial Performance and Current Financial Condition
  • Resources and Competencies
  • Strategic uses to which resources and competencies can be put
  • Breakdown and evaluation of the internal value chain

 Chapter Three – External Environmental Assessment – Law, Economics, Demographics

  • Strategic benefits of a general external environmental assessment
  • Difficulties in conducting a general external environmental assessment
  • Step-by-step process for assessing the general external environment
  • Basic categories of external environmental factors/forces in health care and Biotechnology
  • Interdependencies among external environmental factors
  • Information sources for external environment assessment
  • Tools and techniques for analyzing and monitoring the external environment
  • What to do with the information on the external environment

 Chapter Four - External Environmental Assessment - Market and Customers

  • Analyzing the Market and Its Segments
  • Analyzing the Customer
  • Planning Strategy to Meet Customer Needs in a Targeted Segment

 Chapter Five - External Environmental Assessment - Industry and Competitors

  • Industry
  • Industry Value Chain
  • Five-Forces Model of Industry Structure
  • 1. Competitive intensity
  • 2. Threat of entry by competitors from outside the industry
  • 3. Availability of equivalent, substitute products
  • 4. Bargaining power of buyers or customers
  • 5. Bargaining power of suppliers or employees
  • Strategic Firm Responses to the Five Forces
  • Competitors
  • Which competitors to analyze? 
  • Competition with and among networks and systems
  • Narrowing the scope of competitor analysis
  • Individual competitor analysis
  • Using analysis results to forecast how a competitor is likely to behave strategically
  • Competitive intelligence
  • Corporate-level competition

 Chapter Six - Defining Future Direction of the Organization

  • Responsibility for defining strategic direction
  • Mission
  • Vision
  • Values
  • Strategic objectives
  • Examples of real-world's strategic direction documents

 Chapter Seven - Formulating Corporate-Level Strategy

  • Value-adding functions of the corporate Center
  • I. Manage the portfolio of SBUs
  • Model process for corporate portfolio management
  • Corporate-level strategic options
  • Growth - Expand the Portfolio
  • Stability - Maintain the Portfolio
  • Retrenchment - Cut Back the Portfolio
  • II. Raise Financial Capital for Allocation to the SBU's
  • III. Allocate Resources and Services to the SBU's
  • IV. Facilitate Synergies among the SBU's
  • V. Choose a Parenting Style for SBU Interactions
  • VI. Participate in the SBU Strategic Planning and Management Process
  • VII. Oversee and Monitor the Performance of the SBU's
  • VIII. Manage the Corporations Relationships with External Stakeholders
  • How the corporate Center can reduce the value created by its SBU's right

 Chapter Eight - SBU-Level and Functional Area Strategy

  • Strategic duties of SBU management
  • The role of the corporate Center in SBU strategy
  • Formulating strategy in SBU's and individual businesses
  • Selecting a generic business strategy - à la Porter
  • Functional area strategies
  • Responding to competitors’ strategic moves

 Chapter Nine - Implementing the Strategy

  • Supportive Resources and Competencies
  • Functional Area Sub-Strategies
  • Creating and coordinating functional area strategies
  • Decisions and Actions for Implementation
  • Implementation problems that need to be monitored and corrected

 Chapter Ten - Monitoring, Fine-Tuning and Changing the Strategy

  • What strategic monitoring involves
  • Why strategic monitoring has become more important
  • Price of failure to notice and respond to strategic change
  • How a strategic plan can go wrong in its implementation
  • Key principles of a strategy monitoring and adjustment program
  • Monitor the past, present, and future
  • Steps in setting up a strategic monitoring system
  • Strategic parameters to be monitored
  • Changes that could be detected by a strategic monitoring system
  • Conclusions that could be reached and changes that could be made

 Chapter Eleven - Strategic Financial Management

  • Financing of Capital Investments
  • Maintaining or Improving Organizational Creditworthiness
  • Allocating Capital Funds to Strategic Initiatives
  • Tracking the Financial Performance of News Strategies
  • Common Mistakes in Strategic Financial Management

 Chapter Twelve - Strategy in Other Types of Organizations

  • Not-for-profit (NFP) organizations
  • Public/government agencies
  • Entrepreneurial startups/new ventures
  • Benefits of strategic planning and management for these organizational types

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ShowAbout the Author(s)

George B. Moseley III, MBA, JD

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ShowReviews

  • "I received the textbook and was immediately impressed with it.  I will be adopting it for the Fall Semester for my undergraduate course in Healthcare Strategic Planning, HA 4325, out capstone course for our Bachelor of Healthcare Administration program.  The Moseley text is a winner."
     
    —Wayne Sorensen, PhD, FACHE, Associate Professor, School fo Health Administration, Texas State University - San Marcos

  • "This is a strong text on the subject and has excellent application for the marketing and strategic planning courses we offer in our curriculum."

    —John Newhouse, MOD, MEd, EdD, Assistant Professor, Interdisciplinary Health Services, Saint Joseph's University

  • "...an excellent text, enriched with topical subjects that would make for meaningful classroom discussion of contemporary health care strategic issues...you all have done a wonderful job with this text..."
                                                                                         
    —Dalton Tong, MBA, CPA, FACHE, FHFMA, Johns Hopkins University & University of Baltimore

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