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Managing the Health Care Professional

Author(s): Charles R. McConnell, MBA, CM
Details:
  • ISBN-13: 9780763731304
  • ISBN-10:0763731307
  • Paperback    252 pages      © 2004
Price: International Sales $107.95 US List
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Overview

In the rapidly expanding health care industry, experienced, dedicated health care professionals are a scarce resource. Knowing how to manage your staff—keeping in mind their unique needs as professionals—is critical to retaining employees and keeping your operations running smoothly.


Managing the Health Care Professional goes beyond standard management theory to give you a clear picture of the characteristics that make professionals unique as employees and thus deserving of treatment that addresses their professionalism. Under the guidance of best-selling author Charles R. McConnell, this practical, results-oriented, how-to guide identifies specific points of departure in how professionals approach the job, how they relate to their organization and its objectives, and how they respond to a manager’s leadership, and other aspects that make them unique.

ShowKey Features

Provides information and practical advice on topics of concern to those who manage the activities of health care professionals.

20 case studies detail problems and situations from actual work settings to help you apply concepts presented in the book.

Gives guidance for self-development through end-of-chapter activities and chapter objectives.

Discusses the special management problems involved in directing high-skill professionals.

Provides practical advice on how to establish an effective appraisal system that serves different types of employees fairly.

Discusses at length the legitimate differences between professionals and other employees and defines the legal definition of "professional."

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ShowTable of Contents

The Professional Defined: Traditionally, Legally, and Practically
Professional Employees in the Health Care Organization
From School to the Real World
The Professional and the Nonprofessional: Where is the Line?
Professional Behavior and Professional Treatment
Professional Mobility: Up, Across, or Out?
Motivation and the Professional
Appraising the Professional's Performance
Day-to-Day Management of the Professional Employee
The Professional as a Manager
Unionization and the Professional Employee
Cases: Managing the Health Care Professional


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ShowAbout the Author(s)

Charles R. McConnell, MBA, CM


Charles McConnell is an independent health care management and human resources consultant and freelance writer specializing in business, management, and human resource topics. For 11 years he was active as a management engineering consultant with the Management and Planning Services (MAPS) division of the Hospital Association of New York State (HANYS) and later spent 18 years as a hospital human resources manager. As author, coauthor, and anthology editor he has published 24 books and has contributed more than 350 articles to various publications. He is in his 26th year as editor of the quarterly professional journal, The Health Care Manager.

 

Mr. McConnell holds an MBA and BS in Engineering from the State University of New York at   Buffalo   ,  Buffalo   ,   New York .

Additional Titles by this Author

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ShowReviews

  • "Managing the Health Care Professional provide[s] a practical guide for supervisors, middle managers or department heads who direct the activities of health care professions and…a learning tool for health care professional students. Recommended for hospital, medical, or health care institution libraries, managers, academic libraries with health related curriculum, and as a supplementary text."

     

    —Eileen Heaser

    Reference Librarian
    California State University at Sacramento
    E-Streams

    Vol. 7, No. 4 Index

     

    “Intended as a guide for first-line supervisors, middle managers, and department heads who direct the activities of health care professionals, this book explains what makes these professionals unique as employees and addresses differences in how professional employees approach their jobs, how they relate to their organization and its objectives, and how they respond to a manager's leadership. The author has written previous books on health care supervision.”

     

    —Book News

     

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ShowAppropriate Courses

Suitable for courses in management or supervisory skills for health personnel.

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