The Health Care Manager's Human Resources Handbook

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Author(s):	Charles R. McConnell, MBA, CM
Details:	ISBN-13: 9780763725976 ISBN-10:0763725978 Paperback 374 pages © 2007
Price:	International Sales $129.95 US List Add to Cart Request a Review Copy

Overview

This unique book about human resource (HR) management is written for health care department managers who must relate to and work with their HR departments and manage their personnel. An expert with 18 years of experience in human resources management, author Charles R. McConnell describes what the function of the HR department can do for you, and shows how to get the most value out of an organization's HR department. For each topic addressed, the book provides: background; the HR department's responsibilities; where and how HR interfaces with the line management; the HR responsibilities of the manager; and how the manager can get the best from the HR function.

ShowTable of Contents

  Chapter  Preface
Part  1  Human Resources and the Organizational Environment
  Chapter  1  From Employment Office to Human Resources
  Chapter  2  How Human Resources Fits into the Health Care Organization
  Chapter  3  The Legal Framework of Present-Day Human Resources
Part  II  The Health Care Manager Meets Human Resources
  Chapter  4  Human Resources and the Health Care Manager
  Chapter  5  The Manager-Employee Relationship
Part  III  Obtaining Employees
  Chapter  6  The Manager and the Recruiting Process
  Chapter  7  How to Conduct a Legal—but Effective—Selection Interview
Part  IV  Employee Relations and the Manager
  Chapter  8  Directions in Employee Relations
  Chapter  9  The Health Care Manager and Employee Problems
  Chapter  10  Performance Appraisal: The Never-Ending Task
  Chapter  11  Addressing Problems before Taking Corrective Action
  Chapter  12  Employee Documentation: Shoulds and Should-Nots for the Manager
  Chapter  13  Terminating Employees: Minimizing the Legal Risks
  Chapter  14  See You in Court: Involvement in Legal Action
Part  V  Other Human Resources Concerns
  Chapter  15  Avoiding—or Dealing with—a Union
  Chapter  16  The Manager's Role in Employee Training
  Chapter  17  Iceberg Tips: Compensation, Benefits, and Other Concerns
  Chapter  18  Keeping Human Resources on Its Toes
  Chapter  Index
  Chapter  List of Exhibits
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ShowAbout the Author(s)

Charles R. McConnell, MBA, CM

Charles McConnell is an independent health care management and human resources consultant and freelance writer specializing in business, management, and human resource topics. For 11 years he was active as a management engineering consultant with the Management and Planning Services (MAPS) division of the Hospital Association of New York State (HANYS) and later spent 18 years as a hospital human resources manager. As author, coauthor, and anthology editor he has published 24 books and has contributed more than 350 articles to various publications. He is in his 26th year as editor of the quarterly professional journal, The Health Care Manager.

Mr. McConnell holds an MBA and BS in Engineering from the State University of New York at Buffalo , Buffalo , New York .

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